Sales Manager

DesignCafe; Coimbatore District; On-site; INR 223,000 - 446,000; Full time

Job summary

DesignCafe is seeking a proactive sales professional in Coimbatore to handle outbound calls, identify customer needs, and offer effective solutions. You will upsell services when possible and ensure timely follow-ups while managing a large volume of calls.

You will own the sales funnel, drive closure, and contribute to revenue targets through strong customer relationship management and accurate sales reporting.

Responsibilities

• Make outgoing calls to potential customers to schedule high quality leads for sales.
• Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Seize opportunities to upsell services when they arise.
• Follow up with potential customers in a timely manner if necessary. Manage a large number of outbound calls in a timely manner.
• Document all call information in the CRM according to standard operating procedures.
• Meet personal/team qualitative and quantitative targets.
• Develop and execute strategies to drive business in new and existing markets
• To own the Sales funnel & drive Sales Closure
• Drive sales initiatives to achieve revenue targets.
• Customer experience & relationship management
• Resolving Customer queries.
• Generating Sales Reports.

Job description

Roles & Responsibilities:

• Make outgoing calls to potential customers to schedule high quality leads for sales.
• Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Seize opportunities to upsell services when they arise.
• Follow up with potential customers in a timely manner if necessary. Manage a large number of outbound calls in a timely manner.
• Document all call information in the CRM according to standard operating procedures.
• Meet personal/team qualitative and quantitative targets.
• Develop and execute strategies to drive business in new and existing markets
• To own the Sales funnel & drive Sales Closure
• Drive sales initiatives to achieve revenue targets.
• Customer experience & relationship management
• Resolving Customer queries.
• Generating Sales Reports.