Executive - Business Telecalling

Panacorp Software Solutions; Tamil Nadu; Sur place; INR 300 000 - 600 000; Plein temps

Résumé du poste

Panacorp Software Solutions in Tamil Nadu, India is seeking a results-driven sales professional to drive outbound outreach, qualify leads, and convert opportunities.

The role emphasizes building relationships with prospects and customers, maintaining CRM records, and delivering insights from market research to refine selling strategies.

You will stay current on product features and promotions, report on sales metrics, and ensure a positive experience throughout the sales cycle.

Responsabilités

• Outbound sales calls to qualify leads and generate opportunities.
• Identify potential leads through telecalling and assess needs.
• Explain features, benefits, and pricing to close sales.
• Build and maintain relationships for repeat business.
• Enter and update CRM data; track sales activities.
• Research market trends and competitors to improve strategies.
• Stay updated on product knowledge and promotions.
• Prepare regular sales reports for management.
• Address customer inquiries and resolve issues professionally.

Description du poste

Key Responsibilities:

• Outbound Sales Calls : Make high-volume outbound calls to prospective customers to introduce our products or services, qualify leads, and generate sales opportunities.
• Lead Generation : Identify potential leads through telecalling efforts. Assess customer needs and recommend appropriate solutions to drive sales.
• Sales Conversion : Engage with prospects to explain product features, benefits, and pricing. Address objections and close sales effectively to meet or exceed individual and team sales targets.
• Customer Relationship Management : Build and maintain strong relationships with prospects and existing customers. Provide exceptional service and follow-up to ensure customer satisfaction and repeat business.
• CRM Management : Enter and update customer information, interactions, and sales activities in the CRM system. Track and report on sales performance, lead status, and other key metrics.
• Market Research : Gather and analyze information about market trends, competitors, and customer preferences. Use insights to improve sales strategies and tailor sales pitches.
• Product Knowledge : Stay informed about product updates, promotions, and industry developments. Provide accurate information and support to customers regarding our offerings.
• Sales Reporting : Prepare and submit regular reports on sales activities, lead conversion rates, and performance metrics to management.
• Customer Service : Address and resolve customer inquiries, complaints, or issues promptly and professionally. Ensure a positive experience for all customers throughout the sales process.