Sales Head - Multimodal Domestic Transportation - Mumbai

SAMSARA SHIPPING; Mumbai; On-site; INR 1,500,000 - 3,400,000; Full time

Job summary

SAMSARA SHIPPING is seeking an experienced logistics professional to oversee Domestic Transportation of chemicals in ISO tank containers, ensuring customer satisfaction and strong commercial performance.

The role requires leading and evaluating commercial, operations, customer service, documentation, and cost-control teams; responsible for budgets, regional targets, and PnL, with focus on process improvements and growth in the domestic market.

Qualifications

• Experience in chemical logistics preferred.
• Strong leadership and negotiation skills.

Responsibilities

• Lead commercial, operations, customer service & documentation teams.
• Monitor and control operations to ensure customer satisfaction and minimize claims.
• Develop strategies to penetrate new markets and grow the Domestic Transportation division.

Job description

Role & responsibilities

Candidate should have experience in Domestic Transportation handling chemicals in ISO tank containers and a proven track record in commercial activities, business development, monitoring and controlling operations to ensure customer satisfaction, claims prevention. Logistics professionals from Chemical industry having relevant experience may also apply.

Must be able to lead, guide and evaluate the functional teams—commercial, operations, customer service & documentation, claims prevention, administration, accounts, contract negotiations, cost control & staff management, monitor and achieve targets in quantitative terms, finalize annual budgets, monitor performance against budgets on a regular basis for all the regions and commercial business development & operations, identify opportunities for process improvements and drive cost efficiencies and be responsible for the PnL of the Company.

Should be able to develop and implement strategies to penetrate new markets, acquire new customers, and expand the company's Domestic Transportation division. Must have a good network and relationships with the players in chemical logistics industry and surrounding areas and should be up to date with current ISO Tank Container market trends regulations, procedures, compliances and best practices related to ISO Tank container operations. Must have excellent verbal and written communication skills, excellent sales & customer service skills with proven negotiation skills. Should be able to correspond and communicate with Principals and customers independently.