Job Description
About the Organization:
We are hiring for a growing EdTech organization focused on delivering education solutions and driving student enrolments through structured B2C sales operations.
Role Overview:
We are looking for an experienced Sales Head to lead and drive the overall Domestic B2C Sales business with complete ownership of revenue generation, sales strategy, team performance and business growth.
Key Responsibilities:
- Take complete ownership of domestic B2C revenue targets and ensure achievement of monthly, quarterly and annual business objectives.
- Lead, mentor and manage Inside Sales Representatives, Assistant Managers, Deputy Managers and Managers.
- Develop and implement effective sales strategies to drive revenue growth and improve conversion rates.
- Define individual and team-wise sales targets, KPIs and performance benchmarks.
- Monitor daily sales metrics, including calls, demos booked, follow-ups, conversions and revenue generation.
- Conduct regular sales reviews, performance meetings and strategic discussions.
- Ensure effective implementation and utilization of CRM tools such as Zoho.
- Analyze sales performance, identify conversion gaps and implement corrective action plans.
- Conduct regular training and coaching sessions to improve product knowledge, counselling skills and objection handling.
- Present sales performance reports, revenue forecasts and business improvement plans to senior management.
Candidate Requirements:
- 1012 years of overall experience in Sales & Business Development.
- Mandatory experience in the EdTech industry.
- Significant experience in Domestic B2C / Inside Sales operations.
- Proven experience managing large sales teams through multiple levels of management.
- Demonstrated track record of achieving revenue targets and driving business growth.
- Experience in CRM-driven sales environments and performance management.
- Strong leadership, strategic planning and business development skills.
- Excellent understanding of B2C sales processes, lead funnels and conversion management.
Educational Qualification:
Graduation in any discipline is mandatory. MBA / Post-Graduation in Sales, Marketing or Business Administration preferred.