Sales Executive

Nextgen Business Support Services Pvt. Ltd.; Kolkata District; On-site; INR 180,000 - 240,000; Full time

Job summary

Nextgen Business Support Services Pvt. Ltd. in India is seeking a Telesales Executive to generate leads, explain our products and convert prospects into customers. You will make outbound calls, address queries, and maintain accurate CRM records to support sales activities.

The role emphasizes achieving monthly targets, building positive customer relationships, coordinating with the sales team, and providing regular call and sales reports to help optimize conversions.

Qualifications

• Excellent verbal and written communication required.
• Ability to handle customer objections professionally.
• Comfort with outbound calling and lead generation.

Responsibilities

• Make outbound calls to prospective customers.
• Explain products/services and address customer queries.
• Generate and qualify leads through calls and follow-ups.
• Maintain regular follow-ups with prospective customers.
• Achieve monthly sales and conversion targets.
• Update customer information and call records in CRM.
• Build and maintain positive customer relationships.
• Coordinate with the sales team for lead conversion.
• Prepare daily/weekly call and sales reports.

Skills

Good communication

Interpersonal skills

Negotiation skills

Target-oriented

Self-motivated

Handling objections

Fluency in English/Hindi/Bengali

Tools

MS Office

CRM

Job description

We are looking for a Telesales Executive who will be responsible for generating leads, connecting with potential customers, explaining our products/services, and converting prospects into customers.

Key Responsibilities

• Make outbound calls to prospective customers.
  
• Explain products/services and address customer queries.
  
• Generate and qualify leads through calls and follow-ups.
  
• Maintain regular follow-ups with prospective customers.
  
• Achieve monthly sales and conversion targets.
  
• Update customer information and call records in CRM.
  
• Build and maintain positive customer relationships.
  
• Coordinate with the sales team for lead conversion.
  
• Prepare daily/weekly call and sales reports.
  

Required Skills

• Good communication and convincing skills.
  
• Strong interpersonal and negotiation skills.
  
• Target-oriented and self-motivated.
  
• Basic knowledge of MS Office/CRM.
  
• Ability to handle customer objections professionally.
  
• Fluency in English and Hindi/Bengali will be an advantage.