Tele Sales Executive

Nextgen Business Support Services; North 24 Parganas District; On-site; INR 250,000 - 400,000; Full time

Job summary

Nextgen Business Support Services in Kolkata invites a proactive Telesales Executive to drive outbound and inbound sales. You will articulate product benefits, handle inquiries, and pursue targets with strong communication and CRM discipline.

The role supports a sales-driven environment and requires freshers or graduates with solid English, Hindi, and Bengali communication skills. On-site position with immediate joining options.

Qualifications

• Excellent verbal communication in a mix of English, Hindi and Bengali.
• Strong persuasion and negotiation skills are required.
• Good interpersonal and customer service skills.
• Basic computer knowledge (MS Office/CRM).
• Ability to work under targets and deadlines.
• Positive attitude and willingness to learn.

Responsibilities

• Make outbound calls to prospective customers and generate interest.
• Handle inbound inquiries and convert leads into customers.
• Explain company products and services effectively.
• Generate and qualify sales leads to support growth.
• Follow up with potential customers regularly to close deals.
• Maintain accurate records of calls, leads, and interactions in CRM.
• Achieve daily, weekly and monthly sales targets.
• Resolve customer queries professionally and promptly.
• Coordinate with the sales team for lead closures.
• Prepare daily call and sales reports for management.

Skills

English

Hindi

Bengali

Persuasion

Interpersonal skills

Customer service

MS Office

CRM

Targets

Positive attitude

Education

Graduate in any discipline

Tools

MS Office

CRM

Job description

Job Description Telesales Executive

Position

Telesales Executive

Location

Imagine Techpark, Plot No. 6, DP Block, Sector V, Bidhannagar, Kolkata - 700091

Experience

6 Months to 1 Year

Employment Type

Full-Time

Department

Sales

Job Summary

We are looking for a dynamic and enthusiastic Telesales Executive to generate sales opportunities through outbound and inbound calls. The ideal candidate should have excellent communication skills, the ability to build customer relationships, and a target-driven approach.

Key Responsibilities

• Make outbound calls to prospective customers.
• Handle inbound inquiries and convert leads into customers.
• Explain company products and services effectively.
• Generate and qualify sales leads.
• Follow up with potential customers regularly.
• Maintain accurate records of calls, leads, and customer interactions in the CRM.
• Achieve daily, weekly, and monthly sales targets.
• Resolve customer queries professionally.
• Coordinate with the sales team for lead closures.
• Prepare daily call and sales reports.

Required Skills

• Excellent verbal communication in English, Hindi, and Bengali.
• Strong persuasion and negotiation skills.
• Good interpersonal and customer service skills.
• Basic computer knowledge (MS Office/CRM).
• Ability to work under targets and deadlines.
• Positive attitude and willingness to learn.

Qualification

• Graduate in any discipline (preferred).
• Freshers with excellent communication skills may also apply.

Preferred Candidate

• 6 months to 1 year of telesales/inside sales/customer service experience.
• Immediate joiners will be preferred.

Salary

As per company standards and experience.