Sales Executive

SOTC Travel; Hyderabad; On-site; INR 450,000 - 750,000; Full time

Job summary

SOTC Travel Limited is seeking a high-energy sales professional to drive new business and meet revenue targets across Hyderabad. The role emphasizes margin management, market expansion, and strong customer onboarding and service standards.

Ideal candidates will maintain SOP compliance, ensure accurate daily reporting, and coordinate closely with branch teams. The position requires proactive risk awareness, CRM data insight, and collaboration with digital marketing for customer trends.

Qualifications

• Experience in achieving monthly/quarterly/annual sales targets.
• Ability to manage margins and revenue targets.
• Proven track record in new market penetration.
• Strong onboarding and customer service standards.
• Maintain SOP adherence at branch and airport.
• Ensure transactions are reported and reconciled daily.
• Report non-compliance to supervisor promptly.
• Coordinate with branch service delivery team.
• Report daily position to dealing room.
• CRM data analysis to sharpen team approach.
• Inputs to Digital Marketing on customer trends.

Responsibilities

• Acquire new business by driving assigned line of business and achieve the set sales targets.
• Achieve the assigned revenue targets on a monthly / quarterly / annual basis.
• Responsible for margin management.
• Explore new markets to penetrate & achieve conversion targets.
• Ensure smooth onboarding of customers and seamless operations.
• Uphold high accuracy and set excellent customer service standards.
• Adhere to SOPs, policies and procedures at the branch & Airport.
• Ensure all transactions are error-free, reported accurately and reconciled daily.
• Bring to notice any non-compliance / non-adherence to the set process and guidelines.
• Maintain effective coordination between the customer and the branch service delivery team.
• Report the actual daily position to the dealing room.
• Be a team player and ensure cohesive working.
• Relationship management with customers for long-term mutual benefit.
• Ensure adherence with RBI, FEMA and AML guidelines.
• Analyze CRM data and refine the team approach.
• Provide inputs to Digital Marketing on customer trends and preferences.

Skills

Sales targets

Relationship management

Team player

Customer onboarding

Customer service

SOP adherence

Compliance awareness

CRM data analysis

Coordination skills

Tools

CRM system

MS Excel

Job description

1. Responsible to acquire new business by driving the assigned line of business & achieve the set sales targets

2. Achieve the assigned revenue targets on a monthly / quarterly / annual basis

3. Responsible for margin management

4. Explore new markets to penetrate & achieve the benchmarked conversion ratio

5. Responsible for smooth on-boarding of customers and conduct seamless operations

6. Responsible for high accuracy and setting excellent customer service standards

7. Responsible for adhering to the set SOPs, policies and procedures at the branch & Airport.

8. Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis

9. Responsible to bring up to the notice of supervisor / reporting manager any non-compliance / non adherence to the set process and guidelines

10. Maintain effective co-ordination between the customer and the branch service delivery team

11. Responsible to report the actual daily position to dealing room

12. Be a team player and ensure a cohesive working

13. Relationship management with the customers for a long term mutually beneficial business association

14. Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines

15. Analyzing the CRM data and refining / sharpening the approach of the team

16. Giving inputs to the Digital Marketing team about customer trends and preferences