Sales Executive

Bajaj Capital; Hooghly, South Dumdum, Kolkata District; On-site; INR 300,000 - 600,000; Full time

Job summary

Bajaj Capital in Hooghly (India) seeks a Sales Executive to achieve assigned sales targets by identifying potential customers and building strong relationships through direct sales and referrals. The role involves understanding financial products and aligning solutions to client needs.

You will manage end-to-end sales processes, ensure customer satisfaction, and collaborate with the FPC - Sales team to drive persistency and meet monthly/quarterly quotas.

Qualifications

• Bachelor's degree in any discipline.
• 0-3 years of experience in sales of financial products.
• Strong communication, negotiation, and interpersonal skills.

Responsibilities

• Identify and approach prospective clients through direct sales, referrals and leads generated through market survey.
• Analyze customer needs and recommend suitable financial products to achieve their financial goals.
• Pitch & promote various financial products such as Life Insurance, Health Insurance, Mutual Funds.
• Meets or exceed monthly, quarterly and annual sales targets.

Skills

Communication

Negotiation

Interpersonal skills

Financial product knowledge

Self-motivation

Education

Bachelor's degree

Job description

Job Description

Basic informationPosition titleSales ExecutiveGrade/LevelB4DepartmentFPC - SalesLocation Business Number of units in business Reporting Manager Direct Reportees Total headcount (Direct) supervised Total headcount (Direct / Indirect) supervised Job purposeTo achieve assigned sales targets by identifying potential customers, building strong relationships, and providing multiple financial products. The role involves ensuring customer satisfaction, driving persistency, client meetings,need analysis,plan preparation,solution providing, collaborating with other teams and adhering to sales process guidelines to contribute to the overall profitability of the venue

Key responsibilitiesSales & Business Development

• Identify and approach prospective clients through direct sales, referrals and leads generated through market survey.
• Analyze customer needs and recommend suitable financial products to achieve their financial goals.
• Pitch & promote various financial products such as Life Insurance, Health Insurance, Mutual Funds.
• Meets or exceed monthly, quarterly and annual sales targets.

Customer Relationship Management

• Build and maintain strong relationships with existing and potential customers to encourage repeat and referral business.
• Provide ongoing support and after sales services to ensure customer satisfaction.
• Handle customer queries, concerns and complaints promptly and professionally.

Driving Persistency

• Ensure timely premium payments and policy renewals by engaging with customers and providing reminders or support.
• Proactively address customer queries or concerns to reduce policy lapses.
• Coordinate with customers to collect the relevant documents for policy renewals.

Market Intelligence & Product Knowledge

• Stay updated on market trends in the insurance and mutual funds industry.
• Maintain in depth knowledge of product features, benefits and compliance requirements.
• Attend regular training sessions to enhance product knowledge, selling skills and compliance understanding.

Compliance & Documentation

• Ensure adherence to regulatory and organizational guidelines during the sales process.
• Maintain accurate and timely documentation of customer interactions, sales transactions and financial advice provided.
• Get Certified for required profile

Job requirementsQualifications

Bachelors degree in any disciplineExperience0-3 years of experience, in case of experience preferably in sales of financial productsFunctional and Behavioral requirements

• Strong communication, negotiation and interpersonal skills.
• Ability to understand financial products and explain them effectively to clients.
• Self-motivated with a result-oriented approach.

Key Performance IndicatorsS.NoKPI1Sales Target achievement2Persistency Ratio3Number of new clients acquired4Conversion rates from leads to sales