Role & responsibilities
Key Responsibilities
Sales Process & Governance
- Define and implement best-in-class sales processes and methodologies.
- Drive CRM adoption, data quality, and sales discipline across teams.
- Establish standard operating procedures for opportunity management.
- Ensure stage progression and qualification frameworks are followed.
Pipeline & Forecast Management
- Monitor pipeline health, coverage ratios, and conversion rates.
- Conduct weekly forecast reviews with sales leadership.
- Identify deal risks, slippages, and corrective actions.
- Improve forecast accuracy and revenue predictability.
Performance Analytics
- Develop sales dashboards and executive reports.
- Analyse win/loss trends, sales cycle, productivity, and funnel performance.
- Provide actionable insights to improve revenue and GP achievement.
- Track key metrics including:
- Pipeline Coverage
- Win Rate
- New Logo Acquisition
- Revenue Achievement
- Gross Profit Achievement
- Sales Cycle Duration
Strategic Account Planning
- Support sales teams in account mapping and whitespace identification.
- Drive CXO relationship planning and engagement strategies.
- Identify cross-sell and upsell opportunities.
- Monitor strategic account growth plans.
Sales Enablement & Capability Building
- Design training programs on sales methodologies and solution selling.
- Improve discovery, qualification, and negotiation capabilities.
- Drive onboarding and productivity ramp-up of new sales hires.
- Build playbooks and reusable sales motions.
Forecasting & Business Reviews
- Lead Monthly Business Reviews (MBR) and Quarterly Business Reviews (QBR).
- Prepare leadership insights on revenue, pipeline, and growth opportunities.
- Ensure accountability on sales commitments and action plans.
Cross-Functional Collaboration
- Work closely with Sales, Marketing, OEM Alliances, Finance, Delivery, and HR.
- Support pricing governance and commercial approvals.
- Coordinate executive reviews and strategic initiatives.
Preferred candidate profile
- Bachelor's degree in Business, Engineering, Marketing, or related field.
- MBA preferred.
- 8-15 years of experience in B2B technology sales, sales operations, or sales excellence.
- Strong experience in CRM platforms (Salesforce, Dynamics, HubSpot, etc.).
Advanced Excel, Power BI, and sales analytics expertise