Sales Engineer - Delhi

Zoho; Chennai District; Sur place; INR 600 000 - 1 200 000; Plein temps

Résumé du poste

Zoho is seeking a dynamic sales professional in Chennai to generate leads, engage with customers, and convert inquiries into orders. You will present technical demonstrations, coordinate tender proposals, and collaborate with internal teams to close deals.

The role emphasizes relationship-building with key accounts and ongoing after-sales support. The ideal candidate has 2+ years in B2B tech sales, strong communication skills, and the ability to work with CRM systems and cross-functional teams

Qualifications

• 2+ years in B2B sales, preferably in tech/IT services.
• Strong communication and negotiation skills for complex deals.
• Ability to understand technical and commercial requirements and translate them into proposals.

Responsabilités

• Generate leads, follow up on inquiries, and convert prospects into orders.
• Meet or exceed sales targets in the assigned region/segment.
• Engage with customers, consultants, and contractors to understand technical and commercial requirements.
• Prepare and deliver technical presentations, product demonstrations, and client meetings.
• Support in preparation and submission of techno-commercial offers, quotations, and tender documentation.
• Coordinate with internal Estimation & Design teams for accurate proposals.
• Collect competitor intelligence, pricing trends, and market demand to support strategic planning.
• Participate in exhibitions, trade fairs, and technical seminars to enhance brand visibility.
• Act as liaison between customers and internal departments (Production, Design, Quality, Service).
• Monitor delivery schedules, coordinate logistics, and support installation as per commitments.
• Build and maintain long-term relationships with key accounts and consultants.
• Provide after-sales support, including technical assistance and resolving customer issues.
• Gather customer feedback to improve product quality and service levels.
• Maintain and update sales reports, order status, pipeline forecasts, and customer interactions.
• Ensure timely reporting to the Sales Manager on sales performance and market developments.
• Update CRM/ERP systems with lead and order information.

Connaissances

Lead generation

Sales presentations

Customer relationship management

Outils

CRM software

Description du poste

• Generate leads, follow up on inquiries, andconvert prospects into successful orders.
• Meet or exceed sales targets in the assignedregion/segment.
• Engage with customers, consultants, andcontractors to understand technical and commercial requirements.
• Prepare and deliver technical presentations,product demonstrations, and client meetings.
• Support in preparation and submission oftechno-commercial offers, quotations, and tender documentation.
• Coordinate with internal Estimation & Designteams for accurate proposals.
• Collect competitor intelligence, pricing trends,and market demand to support strategic planning.
• Participate in exhibitions, trade fairs, andtechnical seminars to enhance brand visibility.
• Act as a liaison between customers and internaldepartments (Production, Design, Quality, Service) for smooth projectexecution.
• Monitor delivery schedules, coordinatelogistics, and support installation as per commitments.
• Follow up on payments and ensure closure ofcommercial transactions.
• Build and maintain strong long-termrelationships with key accounts and consultants.
• Provide after-sales support, including technicalassistance and resolving customer issues.
• Gather customer feedback to improve productquality and service levels.
• Maintain and update sales reports, order status,pipeline forecasts, and customer interactions.
• Ensure timely reporting to the Sales Manager onsales performance and market developments.
• Update CRM/ERP systems with lead and orderinformation.