We are looking for a proactive and customer-focused Territory Manager to manage business operations across the North-East region.
Role & responsibilities
1. Technical Understanding & Customer Support
- Interpret engineering drawings and understand customer-specific technical requirements to ensure accurate identification of spare parts and service requirements.
- Conduct customer site visits to assess equipment conditions, identify modification and service requirements, and recommend suitable solutions.
2. Spare Parts Quotations & Tender Management
- Prepare and submit spare parts quotations, commercial offers, and tender documentation within defined timelines.
3. Business Development & Order Conversion
- Build and maintain strong relationships with customers across the North-East territory.
- Engage with customers to understand their requirements, optimize order quantities and specifications, and improve order conversion.
- Track prospective orders and maintain regular follow-up to achieve assigned sales and business targets.
4. Order Processing, Billing & Dispatch Coordination
- Prepare purchase indents and create sales orders in SAP, ensuring accurate documentation and timely processing for billing.
5. Payment Follow-up & Receivables Management
- Follow up with customers for timely payment realization against outstanding invoices.
Preferred candidate profile
- Experience in technical sales.
- Ability to read engineering drawings and understand technical specifications.
- Working knowledge of SAP and MS Excel.
- Strong customer relationship, negotiation, and follow-up skills.
- Good communication and coordination abilities, with willingness to travel across the North-East region.