Sales Engineer

Northern Star Engineering; Surat; On-site; INR 700,000 - 900,000; Full time

Job summary

Northern Star Engineering in Surat is seeking a full-time Sales Engineer to identify client needs, present fire safety solutions, and support the sales process from initial contact through closing. On-site duties include field visits, site assessments, and coordinating with engineering and installation teams.

You will prepare proposals and technical quotations, explain system features and benefits to clients, maintain CRM records, follow up on leads, and help the team achieve sales targets while

Qualifications

• Bridge technical solutions with client requirements.
• Troubleshoot issues and provide clear technical guidance before and after installation.
• Explain concepts, prepare documentation, and collaborate with stakeholders.
• Lead management, negotiation, and closing deals in a consultative environment.
• Build long-term client relationships and respond promptly to inquiries.
• Experience in fire safety systems or related engineering is beneficial.
• Diploma or degree in mechanical, electrical, fire or related discipline.
• On-site work in Surat and adherence to safety standards.

Responsibilities

• Meet with prospects and existing clients to identify needs and present fire safety solutions.
• Prepare proposals and technical quotations for clients.
• Coordinate with engineering and installation teams to ensure correct solution design.
• Conduct site visits and explain system features and benefits.
• Provide technical guidance during pre- and post-sales discussions.
• Maintain detailed CRM records, follow up on leads, and track sales activities.
• Contribute to achieving team sales targets while upholding safety and compliance standards.

Skills

Sales engineering

Technical support

Communication

Sales

Customer service

Fire safety knowledge

CRM proficiency

Education

Engineering diploma/degree

Tools

CRM systems

Job description

Northern Star Engineering is a fire safety consulting company based in Surat, providing complete solutions to protect lives and property. The organization delivers end-to-end services, including risk assessment, system design, installation, and ongoing maintenance. Its expertise covers residential, commercial, and industrial spaces, ensuring safety measures tailored to different environments. Northern Star Engineering emphasizes compliance, reliability, and long-term safety for clients seeking robust fire protection solutions. Team members work in a setting that values technical excellence and practical, real-world impact.

This is a full-time, on-site Sales Engineer role based in Surat. The Sales Engineer will identify client needs, present appropriate fire safety solutions, and support the sales process from initial contact through closing. Daily tasks include meeting with prospects and existing clients, preparing proposals and technical quotations, and coordinating with engineering and installation teams to ensure accurate solution design. The role involves conducting site visits, explaining system features and benefits, and providing technical guidance during pre- and post-sales discussions. The Sales Engineer will also maintain detailed records in CRM or similar tools, follow up on leads, and contribute to achieving team sales targets while upholding safety and compliance standards.

Qualifications

• Candidates should possess strong Sales Engineering skills, including the ability to bridge technical solutions with client requirements.
• Candidates should possess solid Technical Support capabilities to troubleshoot issues and provide clear technical guidance before and after installation.
• Candidates should possess effective Communication skills to explain complex concepts, prepare documentation, and collaborate with internal and external stakeholders.
• Candidates should possess proven Sales skills, including lead management, negotiation, and closing deals in a consultative environment.
• Candidates should possess excellent Customer Service skills to build long-term relationships and respond promptly to client inquiries and concerns.
• Relevant experience in fire safety systems, industrial safety, or related engineering fields is highly beneficial.
• Diploma or degree in Engineering (mechanical, electrical, fire, or related discipline) or an equivalent technical qualification is preferred.
• Ability to work on-site in Surat, conduct field visits, and adhere to safety and compliance standards is required.
• Proficiency with basic office software, documentation tools, and CRM systems is an advantage.