Sales Engineer

Hetronic Systems India Pvt Ltd; Delhi; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Hetronic Systems India Pvt Ltd in Delhi is seeking a Sales Engineer to identify and pursue sales opportunities for radio remote controls, electric chain hoists, and crane safety solutions.

You will conduct site visits, prepare proposals, demonstrate products, and provide pre- and post-sales technical support in coordination with internal teams and resellers.

The role requires strong communication, field experience, and a customer-centric approach to ensure high levels of satisfaction.

Qualifications

• Demonstrated skills in Sales Engineering to translate customer needs into solutions.
• Strong sales and customer service to manage accounts and after-sales support.
• Excellent communication to explain technical concepts to non-technical stakeholders.
• On-site work capability and field visit experience preferred.

Responsibilities

• Identify and pursue sales opportunities for radio remote controls, electric chain hoists, and crane safety solutions.
• Prepare proposals, demonstrate products, and conduct site visits.
• Provide pre- and post-sales technical support coordinating with teams and resellers.
• Maintain records of leads and opportunities and provide feedback to improve products.

Skills

Sales Engineering

Customer relations

Communication skills

Field visits

Problem solving

Education

Engineering degree or diploma

Tools

CRM tools

MS Office

Job description

Company Description

Hetronic Systems India Private Limited is an ISO 9001:2015 certified company specializing in advanced radio remote control solutions for cranes, construction machinery, electric chain hoists, and crane safety systems. The company focuses on delivering complete solutions rather than standalone products, backed by strong after-sales service that strengthens long-term customer relationships. Its expertise includes radio remote controls, electric chain hoists, crane safety solutions, power conductor systems, and other industrial products, supported by a trained reseller network. As part of the global HETRONIC organization, the company benefits from manufacturing facilities and sales representatives in over 45 countries, offering deep technical knowledge and support. Applicants can expect to work with innovative products designed to improve safety and efficiency in industrial operations.

Role Description

This is a full-time, on-site Sales Engineer role based in Delhi, India. The Sales Engineer will identify and pursue sales opportunities for radio remote controls, electric chain hoists, and crane safety solutions, engaging with industrial customers to understand their technical and operational needs. Day-to-day responsibilities include preparing proposals, demonstrating products, conducting site visits, and providing pre- and post-sales technical support in coordination with internal teams and resellers. The role involves handling customer inquiries, resolving technical issues, supporting installation and commissioning activities, and ensuring high levels of customer satisfaction. The Sales Engineer will also maintain accurate records of leads, opportunities, and customer interactions, and contribute feedback to improve products and solutions.

Qualifications

• Demonstrated skills in Sales Engineering and Technical Support to understand customer requirements and provide effective solution-based recommendations.
• Strong Sales and Customer Service skills to build relationships, manage accounts, and deliver reliable after-sales support.
• Excellent Communication skills, including clear verbal and written communication, presentations, and the ability to explain technical concepts to non-technical stakeholders.
• Degree or diploma in Engineering (Mechanical, Electrical, Electronics, or related field) or equivalent technical background.
• Experience in industrial products, cranes, hoists, or related automation and safety solutions is preferred.
• Ability to work on-site at customer locations, conduct field visits, and collaborate effectively with sales, service, and reseller teams.
• Proficiency in using CRM or sales tracking tools, and basic MS Office skills for documentation and reporting.
• Strong problem-solving mindset, willingness to learn, and commitment to safety-focused solutions.