Sales Development Representative – Voice AI (CCaaS / CPaaS Solutions)

Zudu AI; Chennai; On-site; INR 300,000 - 500,000; Full time

Job summary

A growing technology firm in Chennai is seeking a Sales Development Representative (SDR) to generate and qualify leads. This entry-level role is ideal for recent graduates wanting to develop in SaaS sales. Responsibilities include reaching prospects through various channels and supporting the Business Development team. The ideal candidate has a strong interest in AI and excellent communication skills.

Qualifications

• 0–2 years of sales, lead generation, or customer-facing experience.
• Excellent verbal and written communication skills in English.
• Strong interest in AI, SaaS, and contact center technology.
• Self-motivated and eager to learn.

Responsibilities

• Research and identify target accounts in relevant verticals.
• Reach out to prospects via cold calls and email campaigns.
• Qualify inbound and outbound leads based on company fit.
• Secure discovery meetings for the Business Development Manager.
• Maintain accurate lead and activity records in the CRM.
• Collaborate with marketing on targeted outreach campaigns.

Skills

Verbal communication

Written communication

Lead generation

High-volume outbound activity

Tools

CRM tools

Job description

Get AI-powered advice on this job and more exclusive features.

Zudu AI is an AI-driven voice automation platform that replaces traditional call centers with self-improving AI voice agents. We integrate seamlessly with CCaaS and CPaaS ecosystems to automate complex customer interactions at scale, delivering human-like conversations that reduce operational costs and improve customer satisfaction.

Role Overview

We’re looking for aSales Development Representative (SDR)who will be responsible for generating and qualifying leads, booking meetings for our Business Development Managers, and helping expand Zudu AI’s footprint in high call-volume industries like BFSI, Retail, Healthcare, and Telecom.

This is ajunior, growth-oriented role—perfect for someone early in their sales career who wants to gain experience in enterprise SaaS, CPaaS, and CCaaS sales.

Key Responsibilities

• Research and identifytarget accountsin BFSI, Retail, Healthcare, and other relevant verticals.
• Reach out to prospects viacold calls, LinkedIn, email campaigns, and WhatsApp.
• Qualify inbound and outbound leads based on company fit and potential use cases for Voice AI.
• Secure discovery meetings for the Business Development Manager or Founder.
• Maintain accurate lead and activity records in our CRM.
• Collaborate with marketing to run targeted outreach campaigns.
• Stay updated on industry trends inCCaaS, CPaaS, conversational AI, and cloud telephony.

Requirements

• 0–2 yearsof sales, lead generation, or customer-facing experience (freshers with strong communication skills are welcome).
• Excellent verbal and written communication skills in English (bonus if fluent in Hindi/Tamil).
• Strong interest inAI, SaaS, cloud communications, or contact center technology.
• Ability to handle high-volume outbound activity daily.
• Self-motivated, target-driven, and eager to learn.

Preferred but Not Mandatory

• Experience in SDR, telemarketing, inside sales, or lead generation in aB2B tech environment.
• Exposure to CPaaS / CCaaS platforms or telecom SaaS sales.
• Familiarity with CRM tools (Close.com, HubSpot, Salesforce, etc.).

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

Referrals increase your chances of interviewing at Zudu AI by 2x

Get notified about new Sales Development Representative jobs in Chennai, Tamil Nadu, India.

Business Development Manager - HHP Sales

Manager – Sales and Business Development

Associate Manager-Acquisition (Current Account)

Business Development Executive (Inside Sales)

Business Development Representative (Outbound)

Manager - Business Development (Sales Engineer)

Business Development Representative (Remote - Chennai)

Deputy Manager-Acquisition (Current Account)

Deputy Manager-Acquisition (Current Account)

Sales Account / Business Development Executive

Deputy Manager-Acquisition (Current Account)

Account Manager, US AVS, Paid Selling Partner Services

Deputy Manager-Acquisition (Current Account)

Business Development Manager / Government Sales Officer - Tamilnadu

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.