Sales Development Representative

ZIGRAM; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

ZIGRAM is seeking a driven Sales Development Representative to join its dynamic sales team in Mumbai. The SDR will generate new business opportunities by identifying and qualifying prospects for ZIGRAM’s RegTech solutions, collaborating with internal teams to present products to potential clients and existing customers.

The role requires 1–2 years of field sales experience, strong communication skills, and the ability to multi-task in a fast-paced environment.

Qualifications

• Bachelor’s or Master’s degree required
• 1–2 years field sales experience preferred
• Experience with sales automation products and web collaboration tools
• Industry interest in SaaS, RegTech, FinTech preferred
• Excellent communication skills (verbal and written)

Responsibilities

• Collaborate with internal team to present ZIGRAM’s products and drive strategic new business development.
• Gather customer requirements, deliver product demonstrations, and assist with pricing recommendations.
• Identify and report technical issues and ensure customer satisfaction through all sales stages.
• Contribute to sales effectiveness by addressing short-term and long-range issues and recommending actions.
• Assist with RFIs and RFPs.
• Identify product enhancement requirements and convey them to the products team.
• Provide sales with technical and logistical support as needed.
• Represent the sales team at field events such as tradeshows and industry events.
• Log all sales activities on CRM and develop supporting reports.

Skills

Relationship building

Verbal communication

Written communication

Organization

Multi-tasking

Initiative

Business acumen

Sales process

Independence

Team collaboration

Education

Bachelor’s or Master’s degree

Job description

ZIGRAM is looking for highly motivated and results-driven Sales Development Representative to join our dynamic sales team. The SDR will play a key role in generating new business opportunities by identifying and qualifying potential clients interested in our RegTech solutions. This is an exciting opportunity for a proactive and energetic individual to contribute to the growth of our company.

About the Role

The Sales Development Representative will be responsible for collaborating with the internal team to present ZIGRAM’s products to new prospects and existing customers to ensure strategic new business development.

Responsibilities

• Collaborate with internal team to present ZIGRAM’s products to new prospects and existing customers to ensure strategic new business development.
• Gather customer requirements, develop and deliver product demonstrations, and work with sales team to develop pricing recommendations.
• Identify and report technical issues that go beyond the specification of our product and assure complete customer satisfaction through all stages of the sales process.
• Contribute to sales effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Assist with functional and technical elements of Requests for Information (RFIs) and Requests for Proposal (RFPs).
• Identify product enhancement requirements and convey these requirements to products team.
• Providing sales with technical and logistical support as necessary.
• Work with products and sales teams to ensure complete customer satisfaction and collaborate with the product manager and other teams as necessary.
• Represent the sales team at field events such as tradeshows & industry events.
• Log all sales activities on CRM, develop and present supporting reports as needed.

Qualifications

• Bachelor’s or master’s degree
• At least 1 -2 years experience (Field sales experience highly preferred)

Required Skills

• Excel at developing relationships over the phone
• Must be articulate, organized, detail-oriented, and the ability to multi-task in a dynamic, fast-changing entrepreneurial environment
• Excellent communication skills (verbal and written)
• Must be able to integrate knowledge across disciplines to include cold calling, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function
• Strong sense of initiative and personal leadership demonstrating the ability to function independently, but must also be able to contribute to team initiatives
• Strong business acumen, ethics and high integrity
• Experience using sales automation products and web collaboration tools
• Industry experience and/or interest in one or more of the following areas is highly preferred: SaaS, RegTech, Fin Tech etc.