Sales Development Representative

KYC Hub; India; On-site; INR 450,000 - 750,000; Full time

Job summary

KYC Hub in India is seeking a phone-first SDR to drive outbound outreach for enterprise clients in banking and fintech. You will make high-volume calls, book qualified meetings, and keep email conversations moving, using provided scripts and a CRM/dialer to track progress.

Strong spoken English and clear written communication are essential. You will thrive on a fast pace, structured processes, and coaching feedback to improve daily results.

Qualifications

• High-volume cold calling daily.
• Native-level English with clear written communication.
• Organized, reliable, and process-driven.
• Coachable and able to apply feedback quickly.
• 1–2 years in SDR/teleSales/appointment-setting.
• CRM and dialer experience a plus.

Responsibilities

• Make outbound calls from provided lead lists.
• Book qualified meetings and hand off to the sales team with notes.
• Manage inbound/outbound email: replies and scheduling.
• Run provided email sequences and call scripts; report issues.
• Keep CRM accurate: log calls, update statuses, track meetings.
• Confirm meetings and reschedule no-shows.

Skills

High-volume cold calling

Native English communication

CRM & dialer experience

Organization & reliability

Coachable & feedback-driven

1–2 years SDR experience

Tools

CRM

Dialer

Job description

KYC Hub builds compliance and financial-crime software for banks, fintechs, and regulated enterprises. We work with many of the top financial institutions in India, US, Canada, and the UK.

This is a phone-first outbound role in our sales team. You'll spend most of your day calling prospects, booking meetings for the sales team, and keeping email conversations moving. The targeting, scripts, and messaging are provided — your job is to execute them consistently, at volume, every day.

Responsibilities

• Make outbound calls per day from provided lead lists
• Book qualified meetings and hand them off to the sales team with clean notes
• Manage inbound and outbound email: replies, follow-ups, scheduling back-and-forth — nothing sits unanswered for more than a few hours
• Run provided email sequences and call scripts as written; flag what's not working rather than freelancing changes
• Keep the CRM accurate: every call logged, every status current, every meeting tracked
• Confirm meetings before they happen and reschedule no-shows

Requirements

• Comfortable making a high volume of cold calls daily
• Clear, confident spoken English and clean written communication - Native level English. Other languages a plus
• Organized and reliable: follows process, keeps commitments, doesn't need reminders
• Coachable: takes feedback on call delivery and applies it the next day
• 1–2 years in an SDR, telesales, call center, or appointment-setting role preferred; strong phone presence matters more than industry background
• Experience with a CRM and a dialer is a plus