Sales Development Representative

Cogentix Systems; Gurugram District, Bengaluru, Mumbai; On-site; INR 279,000 - 469,000; Full time

Job summary

Cogentix Systems in Gurugram is seeking an inside sales professional to handle inbound inquiries and outbound outreach for coworking, managed offices, and commercial workspaces.

You will qualify leads, manage a robust sales pipeline, schedule site visits, and coordinate with clients and internal teams to close deals. Strong communication, CRM usage, and relationship-building are essential for success.

Qualifications

• 1–3 years in inside sales, customer service, or business development.
• Experience in Commercial Real Estate, coworking, or managed offices is a plus.
• Excellent communication and interpersonal skills.
• Sales-oriented with strong target drive and fast pace.
• Proficient with CRM tools and MS Office/Google Workspace.

Responsibilities

• Handle inbound inquiries via calls, emails, WhatsApp, and other channels.
• Understand customer requirements for coworking spaces, managed offices, and commercial workspaces.
• Qualify leads and identify business opportunities.
• Make outbound calls to generate sales opportunities.
• Follow up with leads and maintain an active pipeline.
• Schedule property visits and coordinate with customers and internal teams.
• Provide customers with pricing, availability, and workspace information.
• Address customer queries and ensure a smooth customer experience throughout the sales journey.
• Maintain accurate lead and customer information in the CRM.
• Coordinate with internal teams to ensure timely resolution of customer requirements.
• Work towards individual and team sales targets.
• Track daily activities, follow-ups, conversions, and pipeline status.
• Build and maintain strong relationships with prospects and existing customers.
• Gather customer feedback and share insights with the relevant teams.

Skills

Inside sales

Customer service

Telecalling

Business development

CRM tools

MS Office

Google Workspace

Negotiation

Relationship building

Communication skills

Job description

Role & responsibilities

• Handle inbound customer inquiries through calls, emails, WhatsApp, and other


• channels.


• Understand customer requirements related to coworking spaces, managed offices,


• and commercial workspaces.


• Conduct lead qualification and identify potential business opportunities.


• Make outbound calls to prospective customers and generate sales opportunities.


• Follow up with leads consistently and maintain an active sales pipeline.


• Schedule property visits and coordinate with customers and internal teams.


• Provide customers with relevant property, pricing, availability, and workspace


• information.


• Address customer queries and ensure a smooth customer experience throughout the


• sales journey.


• Maintain accurate lead and customer information in the CRM.


• Coordinate with internal teams to ensure timely resolution of customer


• requirements.


• Work towards individual and team sales targets.


• Track daily activities, follow-ups, conversions, and pipeline status.


• Build and maintain strong relationships with prospects and existing customers.


• Gather customer feedback and share insights with the relevant teams.

Preferred candidate profile

• 1-3 years of experience in inside sales, customer service, Tele Calling, or business development.


• Experience in Commercial Real Estate, Coworking, Managed Offices, or related industries will be an advantage.


• Excellent communication and interpersonal skills.


• Strong customer-service orientation with a sales mindset.


• Good negotiation, follow-up, and relationship-building skills.


• Comfortable working with targets and a fast-paced environment.


• Basic understanding of CRM tools and MS Office/Google Workspace.


• Strong problem-solving and coordination skills