Sales Coordinator Petroleum & Energy

Bhuvi Petroleum; New Delhi; On-site; INR 320,000 - 520,000; Full time

Job summary

Bhuvi Petroleum in New Delhi, India, seeks a Sales Coordination / Order Management professional to manage end-to-end order processing from confirmation to delivery.

You will coordinate with Sales, Operations, Logistics, Finance, Warehouse and Supply Chain teams for timely order execution, track status and arrange deliveries. Prepare invoices and delivery documents, provide updates to customers, and resolve queries in a fast-paced setting.

Qualifications

• Bachelor's degree in any discipline; Business/Commerce or Logistics background preferred.
• 36 years of experience in Sales Coordination, Order Management, Sales Support, Logistics Coordination or similar roles.
• Experience in Oil & Gas, Petroleum, Petrochemical, Energy or B2B industrial supply will be preferred.
• Strong experience in order processing, dispatch coordination, logistics follow-up and delivery management.
• Good knowledge of MS Excel and ERP/order management systems.
• Strong communication, coordination and follow-up skills.
• Highly organized with excellent attention to detail and documentation accuracy.
• Ability to manage multiple orders, stakeholders and deadlines simultaneously.
• Proactive, responsive and capable of working in a fast-paced, time-sensitive environment.
• Experience coordinating with transporters, warehouses, depots or logistics partners will be an advantage.
• Candidates exposed to petroleum products, fuels, base oils, lubricants or petrochemical products will be preferred.

Responsibilities

• Manage end-to-end order processing from order confirmation to final delivery.
• Coordinate with Sales, Operations, Logistics, Finance, Warehouse and Supply Chain teams for timely order execution.
• Track order status, loading schedules, vehicle placement, dispatch and delivery timelines.
• Coordinate with transporters and logistics partners for vehicle placement and delivery tracking.
• Act as the key point of contact for customers after order confirmation, providing timely updates and resolving queries.
• Prepare and maintain order-related documents including invoices, delivery challans, dispatch records and delivery confirmations.
• Monitor pending orders and proactively follow up to avoid delays in dispatch and delivery.
• Identify and escalation delivery issues, discrepancies and coordination bottlenecks for quick resolution.
• Maintain accurate order, dispatch and delivery records in ERP/Excel trackers.
• Prepare regular reports on pending orders, dispatches, deliveries and operational issues.
• Ensure timely communication and coordination across all stakeholders involved in the sales-to-delivery process.
• Escalate critical or unresolved matters to the Head of India Operations.

Skills

MS Excel

ERP/order management

Communication

Coordination

Attention to detail

Time management

Education

Bachelor's degree

Tools

ERP/order management software

Job description

Role & responsibilities

• Manage end-to-end order processing from order confirmation to final delivery.
• Coordinate with Sales, Operations, Logistics, Finance, Warehouse and Supply Chain teams for timely order execution.
• Track order status, loading schedules, vehicle placement, dispatch and delivery timelines.
• Coordinate with transporters and logistics partners for vehicle placement and delivery tracking.
• Act as the key point of contact for customers after order confirmation, providing timely updates and resolving queries.
• Prepare and maintain order-related documents including invoices, delivery challans, dispatch records and delivery confirmations.
• Monitor pending orders and proactively follow up to avoid delays in dispatch and delivery.
• Identify and escalation delivery issues, discrepancies and coordination bottlenecks for quick resolution.
• Maintain accurate order, dispatch and delivery records in ERP/Excel trackers.
• Prepare regular reports on pending orders, dispatches, deliveries and operational issues.
• Ensure timely communication and coordination across all stakeholders involved in the sales-to-delivery process.
• Escalate critical or unresolved matters to the Head of India Operations.

Preferred candidate profile

• Bachelor's degree in any discipline; Business, Commerce or Logistics background preferred.
• 36 years of experience in Sales Coordination, Order Management, Sales Support, Logistics Coordination or similar roles.
• Experience in Oil & Gas, Petroleum, Petrochemical, Energy or B2B industrial supply will be preferred.
• Strong experience in order processing, dispatch coordination, logistics follow-up and delivery management.
• Good knowledge of MS Excel and ERP/order management systems.
• Strong communication, coordination and follow-up skills.
• Highly organized with excellent attention to detail and documentation accuracy.
• Ability to manage multiple orders, stakeholders and deadlines simultaneously.
• Proactive, responsive and capable of working in a fast-paced, time-sensitive environment.
• Experience coordinating with transporters, warehouses, depots or logistics partners will be an advantage.
• Candidates with exposure to petroleum products, fuels, base oils, lubricants or petrochemical products will be preferred.