Sales Coordinator

Kelvinsgroup; Mumbai; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading sales and services company in Mumbai is looking for a Sales Coordinator to support the sales team. This role involves managing daily administrative tasks, processing customer orders, and maintaining client relationships. The ideal candidate should have a degree or diploma in relevant fields and possess strong communication, organizational, and problem-solving skills. Proficiency in office software and attention to detail are essential. Join a dynamic team to help drive sales performance in a fast-paced environment.

Qualifications

• Strong communication and interpersonal skills needed.
• Proficiency in office software is required.
• Attention to detail and accuracy in data entry is important.
• Ability to manage multiple tasks effectively in a fast-paced environment.

Responsibilities

• Assist the sales team with administrative tasks.
• Process and track customer orders.
• Maintain relationships with existing customers.
• Assist in sales reporting and target tracking.
• Serve as the point of contact for internal teams and customers.
• Maintain accurate sales records in the CRM system.
• Collaborate with inventory team for order fulfillment.
• Assist in sales planning and strategy.

Skills

Strong communication skills

Organizational skills

Attention to detail

Problem-solving skills

Education

B.E., Diploma or Technical background, Business Administration or Oil and Gas Management

Tools

Microsoft Office Suite

Google Workspace

Job description

Position Title: Sales Coordinator
Experience: 0-3 Years
Qualification: B.E., Diploma or Technical background, Business Administration or Oil andGas Management or related fields

The sales Coordinator is responsible for managing and supporting the sales team byhandling administrative tasks, ensuring smooth sales operations, and helping implement salesstrategies. The role involves coordinating between sales teams, customers, and other departments,ensuring that all sales-related activities are executed efficiently.

Key Responsibilities:

• Sales Support:Assist the sales team with daily administrative tasks, including schedulingappointments, meetings, and travel arrangements.
• Order Management:Process customer orders, track order status, ensure on-time deliveries,and maintain accurate order documentation.
• Customer Relationship Management:Maintain strong relationships with existingcustomers, answering inquiries, providing product information, and resolving any issuesrelated to orders or services.
• Sales Reporting:Assist in the creation of sales reports, track sales targets, monitor progress,and provide regular updates to the sales team and management.
• Communication:Serve as the point of contact for internal teams (such as marketing andfinance) and customers to ensure clear communication and smooth workflow.
• Data Entry & Record-Keeping:Maintain accurate sales records in the CRM system,including updating customer details, sales data, and leads.
• Inventory Management:Collaborate with the inventory team to ensure that sales orders arefulfilled correctly and that stock levels are maintained.
• Sales Planning & Strategy:Assist in sales forecasting, market research, and coordinatingpromotional activities with the marketing team.
• Problem-Solving:Resolve customer complaints and sales-related issues in a professional andtimely manner.

Qualifications::

• Qualification: B.E., Diploma or Technical background, Business Administration or Oil andGas Management or related fields
• Strong communication and interpersonal skills.
• Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace).
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Attention to detail and accuracy in data entry.
• Ability to work effectively in a fast-paced team environment.
• Basic understanding of sales processes and customer service.
• Previous experience in sales coordination or a related role is preferred.