Sales Coordinator

JobItUs; Vadodara; On-site; INR 350,000 - 520,000; Full time

Job summary

JobItUs in Vadodara is seeking an organized Sales Coordinator to support sales and customer-management activities. You will coordinate with customers, sales, engineering, production, dispatch, logistics, and accounts to ensure smooth order processing and timely delivery.

Responsibilities include preparing quotations and sales documents, tracking orders, generating MIS reports, and maintaining ERP/CRM records.

Qualifications

• 2–5 years of experience in Sales Coordination or similar roles.
• Experience in manufacturing/engineering/HVAC/refrigeration industry preferred.
• Good knowledge of MS Excel and MS Office.
• ERP/SAP/CRM knowledge is an added advantage.
• Strong written and verbal communication skills.
• Excellent follow-up and multi-department coordination abilities.

Responsibilities

• Coordinate with sales team and customers on inquiries, quotations, orders, and delivery schedules.
• Prepare and maintain quotations, sales orders, purchase orders, invoices, and related documents.
• Follow up with customers for order confirmation, technical requirements, delivery schedules, and payment status.
• Coordinate with Engineering, Production, Quality, Purchase, Dispatch, Logistics, and Accounts.
• Track orders from receipt to production, dispatch, and delivery.
• Maintain records of customer requirements, pending orders, dispatches, and payments.
• Prepare daily, weekly, and monthly sales reports and MIS.
• Coordinate customer requirements for HVAC, refrigeration, coils, heat exchangers, and related products.
• Communicate forecasts to internal departments and assist in responses to customer queries.

Skills

Sales Coordination

Order Management

Customer Coordination

MIS Reporting

MS Excel

ERP/CRM

Quotation & Invoicing

Dispatch Coordination

Follow-up

Communication Skills

Education

B.Com, BBA, MBA, or any relevant field

Tools

ERP/CRM

MS Office

Job description

Job Description

We are looking for an organized and proactive Sales Coordinator to support its sales and customer-management activities. The role will involve coordinating with customers, sales, engineering, production, dispatch, logistics, and accounts teams to ensure smooth order processing and timely delivery.

Key Responsibilities

• Coordinate with the sales team and customers regarding inquiries, quotations, orders, and delivery schedules.


• Prepare and maintain quotations, sales orders, purchase orders, invoices, and other sales-related documents.


• Follow up with customers for order confirmation, technical requirements, delivery schedules, and payment status.


• Coordinate with Engineering, Production, Quality, Purchase, Dispatch, Logistics, and Accounts departments.


• Track customer orders from order receipt to production, dispatch, and final delivery.


• Maintain updated records of customer requirements, pending orders, dispatches, and payments.


• Prepare daily, weekly, and monthly sales reports and MIS.


• Coordinate customer requirements for HVAC, refrigeration, coils, heat exchangers, and related products.


• Follow up on customer forecasts and requirements and communicate them to the concerned internal departments.


• Support the sales team in handling customer queries and providing timely responses.


• Coordinate logistics and dispatch activities to ensure timely delivery.


• Maintain customer information and sales-related data in ERP/CRM systems.


• Assist in preparing sales presentations, reports, and other management information.


• Ensure proper documentation and follow-up for customer orders.

Candidate Requirements

• Graduate in B.Com, BBA, MBA, or any relevant field.


• 2–5 years of experience in Sales Coordination, Sales Support, Order Management, or a similar role.


• Experience in a manufacturing/engineering/HVAC/refrigeration industry will be preferred.


• Good knowledge of MS Excel and MS Office.


• ERP/SAP/CRM knowledge will be an added advantage.


• Good written and verbal communication skills.


• Strong follow-up and coordination skills.


• Good understanding of order processing, invoicing, dispatch, and customer coordination.


• Ability to coordinate with multiple departments and handle multiple tasks.

Key Skills

Sales Coordination | Order Management | Customer Coordination | MIS Reporting | MS Excel | ERP/CRM | Quotation & Invoicing | Dispatch Coordination | Follow-up | Communication Skills