Sales Coordinator

Gramton Weighing Automations; Pune District; On-site; INR 400,000 - 700,000; Full time

Job summary

Gramton Weighing Automations seeks a proactive Sales Support professional to manage customer inquiries across channels, prepare techno-commercial quotations, and coordinate with multiple teams to ensure timely order execution.

The role involves maintaining CRM/ERP records, generating MIS reports, supporting demonstrations and exhibitions, and building strong B2B relationships. Prior experience in sales support is preferred.

Responsibilities

• Handle customer inquiries received through phone, email, website, and other channels.
• Prepare and submit techno-commercial quotations and proposals.
• Coordinate with the sales team regarding customer requirements and follow-up activities.
• Follow up with customers for quotations, purchase orders, payment status, and delivery schedules.
• Process customer purchase orders and coordinate with production, stores, purchase, dispatch, and accounts for timely execution.
• Maintain accurate records of customers, quotations, orders, and sales activities in ERP/CRM.
• Generate daily, weekly, and monthly MIS reports, sales reports, and order status reports.
• Coordinate product demonstrations, virtual meetings, and customer visits.
• Ensure timely documentation, including purchase orders, invoices, dispatch details, and customer correspondence.
• Support the sales team in achieving monthly and annual business targets.
• Build and maintain strong relationships with existing B2B customers.
• Coordinate with the service team for installation schedules and after-sales support.
• Maintain proper documentation for tenders, government inquiries, and large corporate projects.
• Assist in exhibitions, trade shows, and marketing activities whenever required.
• Perform other sales support activities assigned by management.
• Manage the Sales Head's calendar, meetings, and travel.
• Follow up with the sales team on quotations, orders, and pending actions.
• Prepare daily, weekly, and monthly sales MIS reports.
• Coordinate with production, dispatch, accounts, and service teams.
• Track CRM updates, leads, and sales pipeline.
• Follow up with customers for documents, POs, and payment status.
• Prepare presentations, meeting minutes, and action trackers.
• Coordinate exhibitions, customer visits, and dealer meetings.

Job description

• Handle customer inquiries received through phone, email, website, and other channels.
• Prepare and submit techno-commercial quotations and proposals.
• Coordinate with the sales team regarding customer requirements and follow-up activities.
• Follow up with customers for quotations, purchase orders, payment status, and delivery schedules.
• Process customer purchase orders and coordinate with production, stores, purchase, dispatch, and accounts for timely execution.
• Maintain accurate records of customers, quotations, orders, and sales activities in ERP/CRM.
• Generate daily, weekly, and monthly MIS reports, sales reports, and order status reports.
• Coordinate product demonstrations, virtual meetings, and customer visits.
• Ensure timely documentation, including purchase orders, invoices, dispatch details, and customer correspondence.
• Support the sales team in achieving monthly and annual business targets.
• Build and maintain strong relationships with existing B2B customers.
• Coordinate with the service team for installation schedules and after-sales support.
• Maintain proper documentation for tenders, government inquiries, and large corporate projects.
• Assist in exhibitions, trade shows, and marketing activities whenever required.
• Perform other sales support activities assigned by management.
• Manage the Sales Head's calendar, meetings, and travel.
• Follow up with the sales team on quotations, orders, and pending actions.
• Prepare daily, weekly, and monthly sales MIS reports.
• Coordinate with production, dispatch, accounts, and service teams.
• Track CRM updates, leads, and sales pipeline.
• Follow up with customers for documents, POs, and payment status.
• Prepare presentations, meeting minutes, and action trackers.
• Coordinate exhibitions, customer visits, and dealer meetings.