Sales Coordinator

Lion Picture & Frames; Kolkata District; On-site; INR 300,000 - 420,000; Full time

Job summary

Lion Picture & Frames in Kolkata is seeking a Sales Coordination Executive to support the sales team with customer enquiries, quotations, orders, and follow-ups. You will prepare quotations, orders, invoices, and delivery documents while coordinating with production, warehouse, logistics and accounts for timely order processing.

You will maintain daily sales reports, MIS data, and customer databases, using MS Excel to update information and generate timely reports.

Qualifications

• Excellent communication and interpersonal abilities.
• Strong MS Excel and MS Word skills, with good email communication.
• Ability to coordinate with multiple departments and follow up effectively.
• Ability to maintain accurate records and prepare reports.
• Capacity to work under pressure and meet deadlines.
• Prior experience in sales coordination or back-office sales preferred.

Responsibilities

• Coordinate with the sales team regarding customer enquiries, quotations, orders, and follow-ups.
• Prepare and maintain quotations, sales orders, invoices, delivery documents, and other sales-related records.
• Follow up with customers regarding pending orders, payments, deliveries, and requirements.
• Coordinate with production, warehouse, logistics, and accounts departments for timely order processing and dispatch.
• Maintain daily sales reports, order status, pending order reports, and customer databases.
• Update sales data and prepare MIS reports using MS Excel.
• Handle customer queries and ensure timely communication and resolution.
• Track sales leads and follow up with sales executives for their status and conversion.
• Assist the sales team in preparing presentations, price lists, product details, and other required documents.
• Monitor pending quotations and customer enquiries and ensure timely follow-up.
• Maintain proper records of customer communications and sales activities.
• Support the Sales Manager/HOD in achieving sales targets and preparing performance reports.
• Perform other sales coordination and administrative activities as assigned by management.

Skills

Good communication

Interpersonal skills

Coordination skills

Record keeping

Deadline oriented

Tools

MS Excel

MS Word

Email communication

Job description

Role & responsibilities

• Coordinate with the sales team regarding customer enquiries, quotations, orders, and follow-ups.
• Prepare and maintain quotations, sales orders, invoices, delivery documents, and other sales-related records.
• Follow up with customers regarding pending orders, payments, deliveries, and requirements.
• Coordinate with production, warehouse, logistics, and accounts departments for timely order processing and dispatch.
• Maintain daily sales reports, order status, pending order reports, and customer databases.
• Update sales data and prepare MIS reports using MS Excel.
• Handle customer queries and ensure timely communication and resolution.
• Track sales leads and follow up with sales executives for their status and conversion.
• Assist the sales team in preparing presentations, price lists, product details, and other required documents.
• Monitor pending quotations and customer enquiries and ensure timely follow-up.
• Maintain proper records of customer communications and sales activities.
• Support the Sales Manager/HOD in achieving sales targets and preparing performance reports.
• Perform other sales coordination and administrative activities as assigned by management.

Preferred candidate profile

• Good communication and interpersonal skills.
• Strong knowledge of MS Excel, MS Word, and email communication.
• Good coordination and follow-up skills.
• Ability to maintain accurate records and prepare reports.
• Ability to work under pressure and meet deadlines.
• Prior experience in sales coordination, back-office sales, or customer coordination will be preferred.