Sales Coordinator

AP Management Consultants; Puducherry; On-site; INR 300,000 - 420,000; Full time

Job summary

AP Management Consultants is seeking a Sales Coordination professional to liaise between customers and the sales team, handling enquiries, quotations, orders, and deliveries. You will prepare orders, quotes, invoices, and keep customer records up to date in ERP/CRM systems.

Responsibilities include following up on confirmations, dispatch schedules, and payments, coordinating with internal production and logistics teams, tracking orders, and supporting MIS and forecasts to improve customer

Responsibilities

• Coordinate with the sales team and customers regarding enquiries, quotations, orders, and deliveries.
• Prepare and maintain sales orders, quotations, invoices, and customer records.
• Follow up with customers for order confirmations, dispatch schedules, and payment status.
• Coordinate internally with Production, Planning, Stores, Logistics, and Accounts teams to ensure timely order execution.
• Track order status and provide regular updates to customers and the sales team.
• Support the preparation of sales reports, MIS, forecasts, and monthly performance reports.
• Handle customer queries and ensure timely resolution of issues.
• Maintain accurate documentation and update sales data in ERP/CRM systems.
• Assist the sales team in achieving sales targets and improving customer satisfaction.
• Coordinate with customers for new enquiries and support the overall sales process.

Job description

Role & responsibilities

• Coordinate with the sales team and customers regarding enquiries, quotations, orders, and deliveries.
• Prepare and maintain sales orders, quotations, invoices, and customer records.
• Follow up with customers for order confirmations, dispatch schedules, and payment status.
• Coordinate internally with Production, Planning, Stores, Logistics, and Accounts teams to ensure timely order execution.
• Track order status and provide regular updates to customers and the sales team.
• Support the preparation of sales reports, MIS, forecasts, and monthly performance reports.
• Handle customer queries and ensure timely resolution of issues.
• Maintain accurate documentation and update sales data in ERP/CRM systems.
• Assist the sales team in achieving sales targets and improving customer satisfaction.
• Coordinate with customers for new enquiries and support the overall sales process.