Sales Coordinator

Smart Work Consultants; Madurai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Smart Work Consultants in Madurai invites a proactive Sales Coordinator to support the sales team with order processing, customer coordination, and timely delivery.

You will prepare quotations, manage CRM/MIS reporting, track orders, and collaborate with production, warehouse, and logistics to meet monthly targets. Strong communication and data management are essential; experience in FMCG, Retail, or Distribution is a plus.

Qualifications

• Order processing and order management experience.
• CRM proficiency and customer coordination.
• MIS reporting and advanced MS Excel skills.

Responsibilities

• Coordinate with sales team, distributors, and customers for order processing.
• Prepare quotations, sales orders, invoices, and sales reports.
• Track order status and ensure timely dispatch and delivery.
• Maintain customer records, sales data, and MIS reports.
• Coordinate with production, warehouse, and logistics teams.
• Monitor inventory availability and order fulfillment.
• Handle customer inquiries and follow-ups professionally.
• Support the sales team in achieving targets.
• Maintain documentation and CRM/ERP updates.

Job description

Madurai South, India | Posted on 18/08/2026

We are looking for a proactive and detail-oriented Sales Coordinator to support our sales team by ensuring smooth order processing, customer coordination, sales reporting, and timely delivery. The ideal candidate should possess excellent communication skills and strong coordination abilities to help achieve sales targets and enhance customer satisfaction.

Key Responsibilities

• Coordinate with the sales team, distributors, and customers for order processing
• Prepare quotations, sales orders, invoices, and sales reports
• Track order status and ensure timely dispatch and delivery
• Maintain customer records, sales data, and MIS reports
• Coordinate with production, warehouse, and logistics teams
• Monitor inventory availability and order fulfillment
• Handle customer enquiries, complaints, and follow-ups professionally
• Support the sales team in achieving monthly and annual targets
• Maintain accurate documentation and CRM/ERP updates

Requirements

• Order Processing & Order Management
• Customer Relationship Management (CRM)
• MIS Reporting & Advanced MS Excel
• ERP/CRM Software
• Inventory & Dispatch Coordination
• Communication & Negotiation Skills
• Documentation & Data Management
• Time Management & Problem Solving

Experience Preferred

• Sales Coordinator
• Sales Executive
• Sales Support Executive
• Sales Administration
• Order Processing
• Customer Support
• CRM
• ERP
• FMCG Jobs
• Sales Operations
• Distributor Coordination
• Inventory Management
• Dispatch Coordination
• MIS Reporting
• MS Excel
• Sales Support
• Customer Service
• Supply Chain Coordination
• Manufacturing Jobs

Career growth with a leading FMCG company

Exposure to sales operations and supply chain management

Learning and development opportunities

Friendly and collaborative work environment

Preferred: Candidates with experience in FMCG, Food & Beverage, Consumer Goods, Retail, Distribution, or Manufacturing industries, having strong skills in sales coordination, order processing, customer support, MIS reporting, ERP/CRM systems, and distributor management.