Aurangabad, India | Posted on 07/21/2026
A Sales Coordinator supports the sales team by handling administrative, operational, and customer coordination tasks so sales representatives can focus on selling. The exact responsibilities vary by company, but typically include.
Core Functions of a Sales Coordinator:-
1) Order Processing
- Receive and process customer orders.
- Verify pricing, product availability, and order details.
- Coordinate with the warehouse or production team for order fulfillment.
2) Customer Support
- Respond to customer inquiries about products, pricing, and order status.
- Resolve routine customer issues or escape them when necessary.
- Maintain positive customer relationships.
- Prepare quotations, proposals, and sales contracts.
- Maintain customer records in the CRM or ERP system.
- Organize sales documents and files.
4) Coordination Between Departments
- Liaise with production, logistics, finance, and procurement teams.
- Ensure timely delivery of products and services.
- Coordinate schedules and communication between internal teams and customers.
- Generate daily, weekly, and monthly sales reports.
- Track sales targets and performance.
- Analyze sales data and identify trends.
6) Inventory Coordination
- Monitor stock levels.
- Coordinate with inventory and purchasing teams to avoid stock shortages.
- Update the sales team on product availability.
7) Meeting and Schedule Management
- Schedule appointments and meetings for sales representatives.
- Prepare meeting agendas and presentation materials.
8) CRM Management
- Update customer information.
- Track leads and sales opportunities.
9) Documentation
- Prepare invoices, delivery notes, and purchase orders.
- Maintain compliance with company documentation standards.
- Archive sales-related records.
- Assist in preparing presentations and marketing materials.
- Coordinate promotional campaigns.
- Support onboarding and training of new sales staff.
Requirements
Required Education:-Bachelor's degree in any field.
1–3 years of experience in sales
Key Skills Required:-
- Strong communication and interpersonal skills
- Organization and time management
- Problem-solving ability
- Proficiency in Microsoft Excel and Office applications
- Experience with CRM and ERP systems (such as Salesforce, SAP, Oracle, or Zoho CRM)
- Ability to multitask and prioritize work
Typical Key Performance Indicators (KPIs)