Sales Coordinator

Zebronics India Pvt Ltd; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Zebronics India Pvt Ltd in Chennai is seeking a detail-oriented Sales Coordinator to support the sales team in achieving targets and ensuring smooth operations. The role involves coordinating with centers and internal departments, tracking sales performance, managing documentation, and ensuring timely communication with customers.

Fluency in Hindi is mandatory, with English and Tamil also required to collaborate across teams.

Qualifications

• Detail-oriented and proactive in supporting sales team.
• Fluent in Hindi is mandatory; English, Tamil and Hindi communication required.
• Basic computer knowledge including MS Excel; familiarity with CRM tools preferred.

Responsibilities

• Coordinate with centers, and internal departments to manage sales requests.
• Track and monitor sales calls, repairs, and replacements to ensure timely closure.
• Handle queries, complaints, and escalations professionally and provide effective resolutions.
• Maintain accurate sales records, reports, and documentation.
• Support in warranty/AMC claims and approvals.
• Ensure spare parts availability and coordinate with logistics for dispatches.

Skills

Customer Sales Management

Customer Complaints

Sales performance metrics

English communication

Tamil communication

Hindi communication

Tools

MS Excel

CRM tools

Job description

We are looking for a detail-oriented and proactive Sales Coordinator to support our sales team in achieving targets and ensuring smooth operational processes. The candidate will coordinate with internal departments and customers, manage documentation, track sales performance, and ensure timely communication. Fluent in Hindi (mandatory)

Required Skills

Customer Sales Management,Customer Complaints,Knowledge of sales performance metrics

Detailed Description

Job Title:Sales Coordinator

Job Type: Full time (10am-7pm)

Working: 6 Days

Key Responsibilities

• Coordinate with centers, and internal departments to manage sales requests.
• Track and monitor sales calls, repairs, and replacements to ensure timely closure.
• Handle queries, complaints, and escalations professionally and provide effective resolutions.
• Maintain accurate sales records, reports, and documentation.
• Support in warranty/AMC claims and approvals.
• Ensure spare parts availability and coordinate with logistics for dispatches

Requirements

• Good verbal communication skills in English,Tamil and Hindi.
• Basic computer knowledge (MS Excel, Email, CRM tools preferred).

Learn more about working with us and our company culture.

Applications typically reviewed within 5-7 business days.

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