Sales & Business Development

Eagle Eye Logicraft; Sector 10; On-site; INR 500,000 - 900,000; Full time

Benefits offered by this job

Competitive salary based on experience

Incentives based on performance

Travel and communication allowances

Career growth and professional develop

Job summary

Eagle Eye Logicraft is seeking a dynamic Sales professional in India to lead business development for freight forwarding services. You will identify opportunities, build a strong sales pipeline, and drive revenue by acquiring new customers and expanding existing accounts.

Responsibilities include target attainment, quotation preparation, rate negotiation, and cross-functional coordination with pricing, operations, and customer service teams. Freshers with drive are welcome for junior roles.

Qualifications

• Graduate in any discipline; logistics or business administration preferred.
• 2 to 5 years of experience in freight forwarding, logistics, or shipping sales.
• Experience with importers/exporters and trading companies is an advantage.
• Freshers with strong communication and business development skills may be considered for junior sales positions.

Responsibilities

• Achieve monthly, quarterly and annual sales targets.
• Identify and develop new business opportunities in freight forwarding and logistics.
• Generate leads through market research, cold calling, networking, references and visits.
• Prepare quotations and negotiate freight rates; ensure profitable business.
• Maintain long-term customer relationships and visit clients regularly.
• Coordinate with pricing, operations, documentation, and customer service teams.
• Monitor sales activities and report performance.

Skills

Lead Generation

Relationship Management

Negotiation

Strategic Planning

Communication Skills

Education

Graduation in any discipline

Logistics/SCM or Business Administration preferred

Job description

Role & responsibilities

Responsible for achieving sales targets, managing key accounts, developing the sales team, and overall revenue and profitability

A. Business Development & New Customer Acquisition

• Identify and develop new business opportunities in the freight forwarding and logistics industry.
• Generate leads through market research, cold calling, networking, references, and customer visits.
• Approach importers, exporters, manufacturers, traders, and other potential customers.
• Develop and maintain a strong sales pipeline to achieve monthly and annual targets.
• Acquire new customers for Air Freight, Sea Freight (Import & Export), and other logistics services.

B. Sales & Revenue Generation

• Achieve assigned monthly, quarterly, and annual sales targets.
• Promote the company's freight forwarding services, including:
• Air Freight Import & Export
• Sea Freight FCL & LCL
• Import & Export Customs Clearance
• Transportation and Inland Logistics
• Door-to-Door Logistics Solutions
• Warehousing and Distribution, where applicable
• Prepare quotations and negotiate freight rates with customers.
• Ensure profitable business while maintaining competitive pricing.
• Follow up on quotations and convert enquiries into confirmed shipments.

C. Customer Relationship Management

• Develop and maintain long-term relationships with existing and prospective customers.
• Regularly visit customers to understand their business and logistics requirements.
• Ensure customer satisfaction through timely coordination and effective service solutions.
• Identify opportunities to increase business from existing customers.
• Handle customer queries and coordinate with internal operations teams for timely resolution.

D. Coordination & Operations Support

• Coordinate with pricing, operations, documentation, and customer service teams.
• Obtain competitive rates from shipping lines, airlines, overseas agents, and transporters through internal pricing teams.
• Ensure smooth handover of confirmed shipments to the operations department.
• Monitor customer payment status and coordinate with the accounts team for timely collections.

E. Reporting & Market Intelligence

• Maintain accurate records of customer visits, enquiries, quotations, and sales activities in the CRM or company reporting system.
• Submit daily/weekly sales reports and monthly performance updates.
• Monitor competitor activities, market trends, and freight rate movements.
• Provide feedback to management on customer requirements and market opportunities.

Preferred candidate profile

• Graduate in any discipline; a qualification in Logistics, Supply Chain Management, or Business Administration is preferred.
• 2 to 5 years of experience in freight forwarding, logistics, or shipping sales.
• Experience in handling importers, exporters, manufacturers, and trading companies will be an advantage.
• Freshers with excellent communication and business development skills may also be considered for junior sales positions.

Perks and benefits

Competitive salary based on experience and capabilities.

• Attractive performance-based sales incentives.
• Travel and communication allowances as per company policy.
• Opportunities for career growth and professional development.