Sales And Service Engineer

ProLegion; Mumbai Suburban; On-site; INR 450,000 - 650,000; Full time

Job summary

ProLegion is seeking a dynamic Sales and Service Engineer to manage the complete customer lifecycle, from lead generation to post-sales support.

You will identify new business opportunities, deliver technical presentations, install and commission equipment, and provide on-site maintenance and training to customers. Willingness to travel frequently to client sites is required.

Qualifications

• Bachelor's degree or diploma in mechanical engineering.
• 1–2 years of proven experience in technical sales and field service.
• Ability to read schematics/technical drawings and proficiency with CRM tools.

Responsibilities

• Lead generation and development of new business opportunities across target industries.
• Deliver technical presentations and product demonstrations to prospective clients.
• Prepare techno-commercial proposals, cost estimates and tender documents.
• Maintain relationships with existing clients to generate repeat business and upsell opportunities.
• On-site installation, commissioning and calibration of equipment.
• Perform preventive maintenance and diagnose/resolve equipment faults.
• Educate client staff on equipment usage, safety procedures, and basic maintenance.
• Relay technical issues and customer feedback to product development or engineering teams.

Skills

Communication

Negotiation

Problem solving

Education

Bachelor's/Diploma in Mechanical Engineering

Tools

CRM software

Job description

We are seeking a dynamic and technically driven Sales And Service Engineer to manage the complete customer lifecycle . You will identify new business opportunities , deliver technical presentations , and provide hands - on post-sales support . Your primary goal is to drive sales growth while ensuring maximum equipment uptime and customer satisfaction .

Key Responsibilities

Sales & Business Development

• Lead Generation :- Identify and develop new business opportunities across target industries
• Technical Presentations :- Deliver product demonstrations and explain complex technical concepts to prospective clients
• Proposal Management :- Prepare techno - commercial proposals , cost estimates , and tender documents
• Account Management :- Maintain strong relationships with existing clients to generate repeat business and upsell opportunities

Service & Technical Support

• Installation & Commissioning :- Perform on-site installation , configuration , and calibration of equipment
• Maintenance & Troubleshooting :- Conduct scheduled preventive maintenance and diagnose / resolve equipment faults or breakdowns
• Customer Training :- Educate client staff on proper equipment usage , safety procedures , and basic maintenance
• Feedback Loop :- Relay technical issues and customer feedback to the product development or engineering teams

Qualifications & Requirements

• Education :- Bachelor's Degree or Diploma in Engineering ( Mechanical )
• Experience :- 1-2 years of proven experience in technical sales and field service
• Technical Skills :- Deep understanding of relevant product lines , ability to read schematics / technical drawings , and proficiency with digital tools like CRM software
• Soft Skills :- Excellent communication , negotiation , and problem - solving abilities
• Requirements :- Willingness to travel frequently to client sites within the assigned territory
• Immediate joiners would be preferred