Sales And Service Engineer

Adept Engineering Solutions; Mumbai Suburban; On-site; INR 350,000 - 650,000; Full time

Job summary

Adept Engineering Solutions is seeking a dynamic Sales & Service Engineer to drive revenue through technical product sales while managing post-sales support. You will conduct product demonstrations, close deals, and coordinate on-site equipment installations, troubleshooting, and preventive maintenance.

You will identify new business opportunities, deliver technical presentations, and provide hands-on post-sales support to ensure maximum equipment uptime and customer satisfaction.

Qualifications

• Education: Bachelor's Degree or Diploma in Mechanical Engineering.
• Experience: 1–2 years in technical sales and field service.
• Technical skills: read technical drawings and use CRM software.

Responsibilities

• Sales & Business Development: Generate leads, deliver product demonstrations, prepare techno-commercial proposals, manage accounts.
• On-site installation, commissioning, maintenance, troubleshooting, and customer training.
• Provide feedback to product/engineering teams based on customer input.

Skills

Technical sales

Field service

Communication

Negotiation

Problem-solving

Education

Bachelor's or Diploma in Mechanical Engineering

Tools

CRM software

Job description

A Sales & Service Engineer drives revenue through technical product sales while managing post-sales support . They bridge the gap between a company and its clients by conducting product demonstrations , closing deals , and executing on-site equipment installations , troubleshooting , and preventive maintenance .

Job Summary

We are seeking a dynamic and technically driven Sales & Service Engineer to manage the complete customer lifecycle . You will identify new business opportunities , deliver technical presentations , and provide hands - on post sales support . Your primary goal is to drive sales growth while ensuring maximum equipment uptime and customer satisfaction .

Key Responsibilities

Sales & Business Development

• Lead Generation :- Identify and develop new business opportunities across target industries
• Technical Presentations :- Deliver product demonstrations and explain complex technical concepts to prospective clients
• Proposal Management :- Prepare techno-commercial proposals , cost estimates , and tender documents
• Account Management :- Maintain strong relationships with existing clients to generate repeat business and upsell oppoortunities

Service & Technical Support

• Installation & Commissioning :- Perform on-site installation , configuration , and calibration of equipment
• Maintenance & Troubleshooting :- Conduct scheduled preventive maintenance and diagnose / resolve equipment faults or breakdowns
• Customer Training :- Educate client staff on proper equipment usage , safety procedures , and basic maintenance
• Feedback Loop :- Relay technical issues and customer feedback to the product development or engineering teams

Qualifications & Requirements

• Education :- Bachelor's Degree or Diploma in Engineering ( Mechanical )
• Experience :- 1-2 years of proven experience in technical sales and field service
• Technical Skills :- Deep understanding of relevant product lines , ability to read technical drawings , and proficiency with digital tools like CRM software
• Soft Skills :- Excellent communication , negotiation , and problem-solving abilities
• Requirements :- Willingness to travel frequently to client sites within the assigned territory