Sales And Service Engineer

Adept Engineering Solutions; Maharashtra; On-site; INR 400,000 - 700,000; Full time

Job summary

Adept Engineering Solutions is seeking a Sales And Service Engineer to manage the complete customer lifecycle across target industries in India. You will identify opportunities, deliver technical presentations, and provide hands-on post-sales support to maximize equipment uptime and customer satisfaction.

The role combines field sales with on-site installation, commissioning, maintenance, and customer training. Travel to client sites is expected within the assigned territory.

Qualifications

• Bachelor's Degree or Diploma in Mechanical Engineering.
• 1-4 years in technical sales and field service.
• Ability to read schematics/technical drawings and CRM skills.
• Excellent communication, negotiation, and problem-solving.
• Willingness to travel frequently within the assigned territory.

Responsibilities

• Lead Generation: Identify and develop new business opportunities across target industries.
• Technical Presentations: Deliver product demonstrations and explain complex technical concepts to prospective clients.
• Proposal Management: Prepare techno-commercial proposals, cost estimates, and tender documents.
• Account Management: Maintain relationships with existing clients to generate repeat business and upsell opportunities.
• Installation & Commissioning: On-site installation, configuration, and calibration of equipment.
• Maintenance & Troubleshooting: Schedule preventive maintenance and diagnose faults.
• Customer Training: Educate client staff on equipment usage and safety procedures.
• Feedback Loop: Relay issues and feedback to product development or engineering teams.

Skills

Sales skills

Technical sales

Communication

Problem solving

CRM software

Education

Bachelor's Degree or Diploma in Engineering (Mechanical)

Tools

CRM software

Job description

We are seeking a dynamic and technically driven Sales And Service Engineer to manage the complete customer lifecycle . You will identify new business opportunities , deliver technical presentations , and provide hands - on post - sales support . Your primary goal is to drive sales growth while ensuring maximum equipment uptime and customer satisfaction .

Key Responsibilities :-

Sales And Business Development

• Lead Generation :- Identify and develop new business opportunities across target industries
• Technical Presentations :- Deliver product demonstrations and explain complex technical concepts to prospective clients
• Proposal Management :- Prepare techno - commercial proposals , cost estimates , and tender documents
• Account Management :- Maintain strong relationships with existing clients to generate repeat business and upsell opportunities

Service And Technical Support

• Installation & Commissioning :- Perform on - site installation , configuration , and calibration of equipment
• Maintenance & Troubleshooting :- Conduct scheduled preventive maintenance and diagnose / resolve equipment faults or breakdowns
• Customer Training :- Educate client staff on proper equipment usage , safety procedures , and basic maintenance
• Feedback Loop :- Relay technical issues and customer feedback to the product development or engineering teams

Qualification & Requirements

• Education :- Bachelor's Degree or Diploma in Engineering ( Mechanical )
• Experience :- 1-4 years of proven experience in technical sales and field service
• Technical Skills :- Deep understanding of relevant product lines , ability to read schematics / technical drawings , and proficiency with digital tools like CRM software
• Soft Skills :- Excellent communication , negotiation , and problem - solving abilities
• Requirements :- Willingness to travel frequently to client sites within the assigned territory