Sales Engineer

Raisunsoft Solutions (P) Limited; Chennai District; On-site; INR 400,000 - 800,000; Full time

Job summary

A technology solutions provider in Chennai is seeking a motivated Sales Engineer to bridge the gap between technical solutions and customer needs. The role requires 2 years of experience, strong technical skills, and excellent communication abilities. Responsibilities include providing pre-sales support, engaging with customers, and collaborating with teams to ensure satisfaction. The candidate must be willing to travel approximately 30-50% of the time to meet clients and attend industry events. This is a full-time position offering a dynamic work environment.

Qualifications

• Minimum of 2 years of experience in a sales engineer role or similar.
• Strong understanding of specific technologies and products.
• Proven ability to troubleshoot technical issues.

Responsibilities

• Provide pre-sales technical support and product demonstrations.
• Work with the sales team to design tailored solutions.
• Engage with customers to address technical requirements.
• Assist in creating technical proposals and documentation.
• Gather customer feedback for product improvement.

Skills

Technical Sales Support

Communication

Problem-Solving

Customer-Focused

Education

Bachelor’s degree in engineering or Computer Science

Job description

Sales Engineer

• Job Type : Full Time
• Experience : Minimum of 2 years of experience

We are seeking a dynamic and motivated Sales Engineer with 2 years of experience to join our team. The ideal candidate will bridge the gap between our technical solutions and customer needs, helping to drive sales and ensure customer satisfaction. This role involves traveling to meet with clients and attend industry events.

Responsibilities

• Technical Sales Support: Provide pre-sales technical support, including product demonstrations, technical presentations, and detailed product information to prospective clients.
• Solution Design: Work closely with the sales team to understand customer requirements and design tailored solutions that address their specific needs.
• Product Expertise: Develop and maintain a deep understanding of our products and services to effectively communicate their value propositions to customers.
• Customer Engagement: Engage with customers to understand their technical requirements, address any concerns, and provide expert advice to ensure successful implementation and usage of our products.
• Proposal Development: Assist in the creation of technical proposals and documentation, ensuring that all technical aspects are accurately represented.
• Market Feedback: Gather feedback from customers and the market to contribute to product improvements and identify new opportunities for growth.
• Collaboration: Collaborate with engineering, product management, and customer support teams to resolve technical issues and ensure a seamless customer experience.
• Travel: Travel is required for this role. The frequency of travel may vary, but you should expect to travel approximately 30-50% of the time to meet with clients, attend trade shows, and participate in other business-related activities.

Qualifications, Skills & Experience

• Experience: Minimum of 2 years of experience in a sales engineer role or a similar technical sales position.
• Technical Skills: Strong understanding of specific technologies, products, or industry related skills.
• Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts in a clear and concise manner.
• Problem‑Solving: Proven ability to troubleshoot technical issues and provide effective solutions.
• Customer‑Focused: Demonstrated ability to build and maintain strong relationships with clients.
• Education: Bachelor’s degree in engineering, Computer Science, or a related field. Relevant certifications are a plus.
• Travel: Willingness to travel approximately 30-50% of the time.