Sales and Admin

echoVME Digital; India; On-site; INR 250,000 - 400,000; Full time

Job summary

echoVME Digital in India seeks a passionate candidate for student engagement and admissions. You will communicate effectively with prospective students, maintain records, and ensure a positive experience.

This role requires a Bachelor's degree and up to 1 year of experience in related fields. The ideal candidate must possess excellent interpersonal skills and be willing to work in a hybrid environment, reporting to the Mumbai office as needed.

Qualifications

• Passionate about education and student engagement.
• 0 to 1 year of experience in sales or student coordination.
• Able to handle pressure with a calm attitude.

Responsibilities

• Reach out to potential students for promotion and admissions.
• Maintain student records and draft professional emails.
• Provide timely responses to student inquiries and grievances.

Skills

Communication skills in English and Hindi

Interpersonal skills

Organizational abilities

Proficiency in Google Workspace

Education

Bachelor’s degree

Job description

One of India’s largest digital marketing agencies. For more than a decade, echoVME Digital is a name synonymous with quality Digital Marketing services in Chennai.

Job Description

Roles and Responsibilities

• Reach out to potential students via calls, inbound inquiries, and assigned leads to promote and convert admissions.
• Clearly communicate course details, address queries, and build trust with prospective candidates.
• Follow up with leads for course enrolment, documentation, and fee payments.
• Maintain and update student records and reports regularly.
• Draft and manage professional email communication with students and prospects.
• Actively respond to students via calls, emails, and WhatsApp to ensure a smooth and engaging course experience.
• Provide backend support for the seamless delivery of online courses.
• Ensure timely responses to inquiry emails and resolution of student grievances professionally.
• Handle crisis situations independently and effectively.
• Maintain strong rapport with students throughout their learning journey and be available for support when needed.
• Share student feedback and insights with internal teams to drive continuous improvement.
• Support interdepartmental coordination by efficiently conveying updates between students and the management team.

Desired Candidate Profile

• Passionate about education, student engagement, and providing excellent support.
• Friendly, empathetic, and approachable with strong interpersonal skills.
• Excellent verbal and written communication skills in English and Hindi (knowledge of regional languages is a plus).
• Proactive, solution-oriented, and able to handle pressure with a calm attitude.
• Willing to take ownership and contribute positively within a team environment.
• Comfortable working in a hybrid setup with availability to report to the Mumbai office when required.

Requirements

• Bachelor’s degree in any field.
• 0 to 1 year of experience in sales, administration, student coordination, or similar roles.
• Proficiency in Google Workspace (Sheets, Docs, Gmail, etc.).
• Quick learner with strong organizational and multitasking abilities.
• A positive attitude and a passion for student success and institutional growth.