Academic Advisor

XYLEM LEARNING; Ernakulam; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Competitive performance-based incentives

Collaborative work environment

Clear pathways for career growth

Job summary

A leading education provider in India is seeking an Academic Advisor for Digital Marketing Programs. Candidates should have 1-3 years of experience in telesales, academic advising, or similar roles. Responsibilities include providing personalized course recommendations, driving enrollments, and maintaining lead documentation. This full-time position offers a supportive work environment with opportunities for career growth and competitive performance incentives.

Qualifications

• 1-3 years of experience in telesales, inside sales, or academic advising.
• Basic understanding of Digital Marketing concepts is a plus.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide one-on-one academic counseling to prospective students.
• Recommend appropriate Digital Marketing programs based on career goals.
• Meet or exceed monthly enrollment and sales targets.

Skills

Telesales

Academic Counseling

Communication Skills

Interpersonal Skills

Sales Skills

Tools

CRM Systems

Microsoft Office

Job description

Job Title: Academic Advisor – Digital Marketing Programs

Location: Palarivattom, Kochi

Employment Type: Full-time, Permanent

About the Role

We are seeking motivated and goal-driven Academic Advisors with experience in telesales, academic counseling, or inside sales. In this role, you will assist prospective students in choosing the right Digital Marketing courses that align with their career aspirations. Your core responsibility will be to drive course enrollments by effectively engaging with leads and offering tailored guidance.

Key Responsibilities

• Provide one-on-one academic counseling to prospective students through phone, email, and digital channels.
• Understand each student's career goals and recommend appropriate Digital Marketing programs such as SEO, SEM, Social Media Marketing, and Analytics.
• Meet or exceed monthly enrollment and sales targets.
• Follow up diligently with leads to build strong relationships and convert inquiries into successful enrollments.
• Accurately document all lead interactions and enrollments in the CRM system.
• Stay informed about current trends and developments in Digital Marketing to provide up-to-date and relevant advice.

Qualifications & Requirements

• Experience: 1–3 years in telesales, inside sales, academic advising, or a similar role.
• Knowledge: Basic understanding of Digital Marketing concepts is a plus.
• Excellent communication and interpersonal skills with a persuasive approach to sales.
• Proven ability to handle objections and guide students toward suitable educational choices.
• Results-driven mindset with a track record of achieving sales or enrollment targets.
• Familiarity with CRM systems and proficiency in Microsoft Office tools.

What We Offer

• Competitive performance-based incentives.
• A collaborative and supportive work environment focused on professional development.
• Clear pathways for career growth in both sales and academic operations.

Job Information

• Seniority Level: Associate
• Job Function: Sales and Business Development
• Industries: E-Learning Providers