RM Digital & Business Excellence Manager

public.client.susonity.display.name; Mumbai; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading business consultancy in Mumbai is looking for a Business Excellence Lead to drive digital marketing initiatives and enhance business performance across the Asia region. This role involves monitoring commercial strategies, increasing forecast accuracy, and managing digital campaigns. The ideal candidate has at least 8 years of experience in similar roles, a bachelor’s degree in business or marketing, and strong skills in analytical thinking and collaboration. This position offers an opportunity to foster a culture of excellence within the team.

Qualifications

• Extensive knowledge of digital marketing tools and analytics platforms.
• Minimum of 8 years of experience in commercial excellence or process improvement roles.
• Strong creative and strategic thinking abilities.

Responsibilities

• Develop and implement commercial strategies aligned with business goals.
• Monitor business performance and analyze market trends.
• Manage digital campaigns across various platforms.

Skills

Analytical skills

Communication skills

Creative thinking

Problem-solving skills

Education

Bachelor’s degree in business administration, Marketing, or a related field

MBA preferred

Tools

Digital marketing tools

Analytics platforms

Job description

Job Summary:

The Business Excellence Lead will be responsible for driving commercial strategies & digital marketing initiatives as a part of Business excellence within the Asia region. This role focuses on monitoring business performance, increasing forecast accuracy, enhance brand visibility and engagement through innovative digital strategies, cross-region initiatives & strategic pillars for the Asia region. This is a man management role reporting into the Head of RM Asia.

Key Responsibilities:

• Develop and implement commercial strategies that align with overall business goals.
• Monitor business performance, analyze market trends and competitor activities to identify opportunities for growth.
• Increase forecast accuracy through robust analytical methods and data interpretation.
• Collaborate with sales teams to enhance performance through trainings, workshops and best practices.
• Lead cross-region initiatives to streamline processes and improve operational efficiency.
• Propose new ideas and strategies to enhance the Asia business, demonstrating strong analytical skills and critical thinking.
• Manage digital campaigns across various platforms, including social media, email, and search engines, ensuring alignment with overall business goals.
• Analyze campaign performance and optimize strategies based on data-driven insights to maximize impact across the team.
• Collaborate with the content team to create compelling digital content that resonates with target audiences and strengthens brand presence.
• Stay updated on digital marketing trends and technologies to ensure best practices are implemented and shared across the team.
• Monitor, report KPIs of the regional team to measure effectiveness and ROI, providing insights that drive continuous improvement.
• Foster a culture of excellence and accountability within the commercial team.

Qualifications:

• Bachelor’s degree in business administration, Marketing, or a related field; MBA preferred.
• Extensive knowledge of digital marketing tools and analytics platforms, with a proven track record of impactful campaigns.
• Strong creative and strategic thinking abilities.
• Excellent communication skills and ability to work in a fast-paced, collaborative environment.
• Minimum of 8 years of experience in commercial excellence or process improvement roles; An experience in a commoditized market would be an added advantage.

Skills:

• Strong analytical and problem-solving skills, with a self-driven approach to proposing innovative solutions.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a cross-functional team environment.
• Successful program implementation @ business process improvements, problem solving - 5 Why's, Risk Assessment & Business continuity planning would be an asset for the position.