Retail Store Manager

Chandigarh News; Chandigarh; On-site; INR 700,000 - 1,200,000; Full time

Benefits offered by this job

Performance-linked incentives

Growth path to Cluster / Area Manager

HQ support

Job summary

Chandigarh News is seeking a Store Manager to drive end-to-end retail operations for a Samsung flagship store in Chandigarh/Mohali. You will lead a team, manage cash and inventory, and ensure compliant billing and reporting to HQ.

The role requires 2 years in store leadership within mobiles/electronics, strong P&L ownership, and fluency in Hindi and English. Weekend work and regional travel between Tricity stores may be required.

Qualifications

• Graduate with a retail or business background.
• 2+ years as Store Manager/Assistant Store Manager in mobiles/consumer electronics.
• Strong P&L ownership and numbers orientation.
• Fluent in Hindi and English; Punjabi preferred.
• Proficient with Excel/Sheets and POS billing; Tally is a plus.

Responsibilities

• Manage one of our Samsung Flagship stores in Chandigarh / Mohali end to end, covering sales, customer experience, staff, stock, cash and daily reporting to HQ.
• Deliver monthly store targets for sales value, product mix, attach rates (accessories, Samsung Care+, consumer finance) and buyback/exchange volumes.
• Lead from the floor: engage walk-in customers, close high-value sales (Galaxy foldables and flagships, AI TVs, appliances) and handle escalations.
• Manage, roster and train store staff and Samsung SECs; ensure on-time opening/closing and proper shift cover.
• Daily cash and collections: reconcile cash, UPI, card, finance and buyback receipts and send the Daily Sale & Collection report to HQ the same day.
• Ensure every sale is correctly billed in E-POS with invoice and proof scans uploaded on time.
• Inventory control: daily stock checks, IMEI-level tracking, demo unit management and sale at approved prices, inter-branch transfers.
• Execute buyback/exchange correctly, with documentation and handover to HQ.
• Maintain visual merchandising, launch readiness and display standards per Samsung guidelines; coordinate with Samsung teams.
• Drive local footfall through society/corporate activations, lead follow-ups and Google reviews.

Skills

Staff leadership

Sales target ownership

Cash handling

Excel/Google Sheets

POS billing

Hindi/English

Education

Graduate

MBA/PGDM in Retail (preferred)

Tools

Excel/Sheets

Tally

POS software

Job description

Role & responsibilities:

Manage one of our Samsung Flagship stores in Chandigarh / Mohali end to end, covering sales, customer experience, staff, stock, cash and daily reporting to HQ.

• Deliver monthly store targets for sales value, product mix, attach rates (accessories, Samsung Care+, consumer finance) and buyback/exchange volumes.
• Lead from the floor: engage walk-in customers, close high-value sales (Galaxy foldables and flagships, AI TVs, appliances) and handle escalations.
• Manage, roster and train store staff and Samsung SECs; ensure on-time opening/closing and proper shift cover.
• Daily cash and collections: reconcile cash, UPI, card, finance and buyback receipts and send the Daily Sale & Collection report to HQ the same day.
• Ensure every sale is correctly billed in E-POS with invoice and proof scans uploaded on time.
• Inventory control: daily stock checks, IMEI-level tracking, demo unit management and sale at approved prices, inter-branch transfers.
• Execute buyback/exchange correctly, with documentation and handover to HQ.
• Maintain visual merchandising, launch readiness and display standards per Samsung guidelines; coordinate with Samsung teams.
• Drive local footfall through society/corporate activations, lead follow-ups and Google reviews.

Preferred candidate profile:

• Graduate; MBA/PGDM in Retail is a plus.
• 38 years in retail, with at least 2 years as Store Manager / Assistant Store Manager in mobiles or consumer electronics (Samsung, Apple, Vivo, Oppo, Croma, Reliance Digital preferred).
• Proven ownership of store targets/P&L; strong with cash and numbers.
• Comfortable with Excel/Google Sheets and POS billing; Tally knowledge is an advantage.
• Able to lead a team of 5–10 with discipline and good conduct; fluent in Hindi and English, Punjabi preferred.
• Willing to work retail hours including weekends and to move between tricity stores if required.

Perks and benefits:

• Performance-linked incentives.
• Growth path to Cluster / Area Manager across our Samsung stores.
• Stable, 45-year-old organisation with structured processes and HQ support.