Restaurant Manager

The Fresh Factory; Bengaluru; On-site; INR 500,000 - 750,000; Full time

Job summary

The Fresh Factory in Bengaluru is seeking a Restaurant Manager to own the day-to-day restaurant experience. You will lead and train the service team, ensure service standards, and manage opening, service and closing operations in a fast-paced environment.

You will coordinate with kitchen, barista and retail teams, handle guest feedback, maintain hygiene and grooming, and track key metrics like sales, covers and average bill value to drive consistency and guest satisfaction.

Responsibilities

• Leading and training the service team
• Owning guest experience and service standards
• Running smooth opening, service and closing operations
• Coordinating closely with the kitchen, barista and retail teams
• Handling guest feedback and service recovery
• Maintaining hygiene, grooming and restaurant standards
• Tracking daily sales, covers, average bill value and other operating metrics

Job description

We’re looking for someone who understands that running a great restaurant is not just about keeping operations moving.

It’s about the floor.

How guests are welcomed.

How quickly the team notices things.

How smoothly a busy service runs.

How complaints are handled.

How clean the restaurant feels.

How well the kitchen and service teams communicate.

And whether people leave wanting to come back.

We’re looking for a Restaurant Manager who can own the day-to-day restaurant experience at The Fresh Factory.

You’ll be responsible for:

• Leading and training the service team
• Owning guest experience and service standards
• Running smooth opening, service and closing operations
• Coordinating closely with the kitchen, barista and retail teams
• Handling guest feedback and service recovery
• Maintaining hygiene, grooming and restaurant standards
• Tracking daily sales, covers, average bill value and other operating metrics