Restaurant Captain

Royal China; Mumbai; On-site; INR 391,000 - 670,000; Full time

Benefits offered by this job

Competitive salary

Professional working environment

Career growth opportunities

Job summary

Royal China in Mumbai seeks experienced Restaurant Captains to join our premium dining team. The ideal candidate will excel in leadership, guest service, and knowledge of fine-dining etiquette, delivering exceptional experiences for every guest.

We value strong communication in English and Hindi, and experience with Chinese or Asian cuisine is preferred. Flexibility for shifts, weekends, and holidays is required to maintain seamless service in a fast-paced environment.

Qualifications

• At least 1 year of experience as Restaurant Captain or Senior Steward.
• Experience in a reputed fine-dining restaurant, premium restaurant group or five-star hotel.
• Knowledge of formal table service and restaurant etiquette.
• Excellent verbal communication in English and Hindi.

Responsibilities

• Supervise daily restaurant floor operations to ensure smooth service.
• Maintain high standards of guest service and dining etiquette.
• Welcome guests, assist seating and provide menu recommendations.
• Take orders and coordinate with kitchen.
• Supervise and train service staff.
• Handle guest requests and complaints professionally.
• Ensure dining areas meet premium standards.
• Monitor staff grooming and hygiene.
• Ensure compliance with food safety procedures.
• Assist with shift coordination and staff briefings.
• Maintain teamwork between front-of-house and kitchen.

Skills

Leadership

Guest service

Communication

Team supervision

Education

12th Standard + hospitality training

Food safety certifications

Tools

POS systems

Job description

Royal China is a premium Chinese dining restaurant known for its authentic cuisine, refined hospitality and high standards of service.

We are seeking experienced, professional and service-oriented Restaurant Captains to join our team in Mumbai. The ideal candidate will have a strong background in premium dining, excellent leadership skills and a commitment to delivering exceptional guest experiences.

Key Responsibilities

• Supervise daily restaurant floor operations to ensure smooth and efficient service.
• Maintain high standards of guest service, hospitality and dining etiquette.
• Welcome guests, assist with seating and provide knowledgeable menu recommendations.
• Take accurate food and beverage orders and coordinate effectively with the kitchen.
• Supervise, guide and train stewards and service associates.
• Handle guest requests, feedback and complaints professionally.
• Ensure tables, service stations and dining areas are maintained to premium dining standards.
• Monitor staff grooming, hygiene and professional conduct.
• Ensure compliance with food safety, hygiene and restaurant operating procedures.
• Assist the Restaurant Manager with shift coordination, staff briefings and daily operations.
• Maintain excellent teamwork between front-of-house and kitchen teams.

Educational Qualifications

• Preferred: Formal training in hospitality or hotel management is an advantage.
• Minimum: Higher Secondary Certificate (12th Standard) with relevant professional restaurant experience.
• Additional hospitality or food safety certifications will be considered an advantage.

Professional Experience

• At least 1 year of experience as a Restaurant Captain or Senior Steward.
• Previous experience in a reputed fine-dining restaurant, premium restaurant group or five-star hotel.
• Experience with Chinese or Asian cuisine is preferred.
• Strong knowledge of formal table service, restaurant etiquette and food and beverage operations.
• Excellent verbal communication skills in English and Hindi.
• Strong leadership and team supervision skills.
• Ability to handle guest complaints and resolve service-related issues.
• Knowledge of menu ingredients, food allergens and basic food safety practices.
• Familiarity with restaurant POS systems and billing procedures.
• Excellent personal grooming, professional presentation and interpersonal skills.
• Ability to perform effectively in a fast-paced restaurant environment.
• Flexibility to work shifts, weekends and public holidays.

What We Offer

• Opportunity to work with an established premium dining brand.
• Professional and supportive working environment.
• Career development and growth opportunities.
• Competitive salary based on qualifications and experience.