Restaurant Captain

Zodiac HR Consultants; Mumbai; On-site; INR 279,000 - 502,000; Full time

Job summary

Zodiac HR Consultants is seeking a Captain – Food & Beverage Service to supervise the service team in a fast-paced fine dining setting in Mumbai. The ideal candidate will lead service operations, ensure an excellent dining experience, and maintain standards of hygiene and guest satisfaction.

1–4 years of relevant experience, a Hotel Management degree preferred, and strong English communication are required.

Qualifications

• 1–4 years of experience in restaurants, hotels, fine dining or premium hospitality.
• Diploma/Degree in Hotel Management or Hospitality preferred.
• Excellent verbal communication and interpersonal skills.
• Good English communication required.

Responsibilities

• Supervise and coordinate daily restaurant service operations.
• Welcome guests, assist with seating, and ensure prompt, courteous service.
• Take food and beverage orders and explain menu items.
• Coordinate with kitchen and bar for timely order execution.
• Train and coach junior staff on service procedures and guest handling.
• Assist in upselling food, beverages and specials.
• Maintain billing procedures and coordinate with cashier when required.
• Ensure hygiene, safety and SOP adherence.
• Support Restaurant Manager in achieving targets.
• Handle guest feedback and complaints professionally.

Skills

Communication

English proficiency

Guest handling

Leadership

Education

Hotel management degree

Job description

Job Description Captain (F&B Service)

Position: Captain – Food & Beverage Service

Department: Food & Beverage / Restaurant Operations

Industry: Fine Dining / Restaurant / Hospitality

Experience: 1–4 years

Employment Type: Full-time

Job Summary

We are looking for a well-groomed and customer-focused Captain to supervise restaurant service operations, lead the service team, and ensure an excellent dining experience for guests. The ideal candidate should have strong communication skills, good knowledge of F&B service, and experience in a restaurant or fine-dining environment.

Key Responsibilities

• Supervise and coordinate the daily operations of the assigned restaurant section.
• Welcome guests, assist with seating, and ensure prompt and courteous service.
• Take food and beverage orders accurately and confidently explain menu items.
• Have good knowledge of food, beverages, menu, ingredients, and service standards.
• Coordinate with the kitchen and bar to ensure timely and accurate order execution.
• Monitor table setup, cleanliness, grooming, and overall service standards.
• Handle guest requests, feedback, and complaints professionally.
• Ensure proper sequence of service and maintain fine-dining service standards.
• Guide and supervise Stewards, Stewardesses, and junior service staff.
• Train and coach junior team members on service procedures and guest handling.
• Assist in upselling food, beverages, and special menu items.
• Maintain proper billing procedures and coordinate with the cashier when required.
• Ensure adherence to hygiene, safety, and company SOPs.
• Support the Restaurant Manager/Floor Supervisor in achieving operational and revenue targets.
• Assist with opening and closing duties and daily stock/service requirements.

Candidate Requirements

• 1–4 years of relevant experience in restaurants, hotels, fine dining, or premium hospitality.
• Diploma/Degree in Hotel Management or Hospitality preferred.
• Excellent verbal communication and interpersonal skills.
• Good English communication is required.
• Strong guest-handling and problem-solving abilities.
• Good grooming and professional personality.
• Knowledge of food and beverage service techniques.
• Ability to work under pressure in a fast-paced environment.
• Team-player with good leadership and coordination skills.
• Candidates with fine-dining/premium restaurant experience will be preferred.
• Immediate joiners will be preferred.