Restaurant Captain

Palladian Hotels; Mumbai City; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Premium dining brand

Supportive working environment

Career development

Job summary

Royal China in Mumbai is seeking experienced Restaurant Captains to lead the premium dining floor. You will supervise service, welcome guests, recommend menus, and coordinate with the kitchen to ensure flawless guest experiences.

The ideal candidate has strong leadership, excellent English and Hindi, and a background in fine dining or five-star hotel environments. Formal hospitality training is preferred and flexibility to work shifts is required.

Qualifications

• Minimum: 12th Standard with relevant professional restaurant experience.
• Formal hospitality training is an advantage.
• Additional hospitality or food safety certifications will be considered an advantage.

Responsibilities

• Supervise daily restaurant floor operations.
• Maintain guest service, dining etiquette.
• Welcome guests and assist with seating.
• Take orders and coordinate with kitchen.
• Train stewards and service staff.
• Handle guest feedback and complaints.
• Maintain premium dining standards.
• Monitor staff grooming and conduct.
• Coordinate shifts and briefings with Restaurant Manager.

Skills

Table service

Leadership

Guest handling

English & Hindi

Food safety

POS familiarity

Education

12th Standard

Hospitality training (advantage)

Tools

POS systems

Job description

Job description

About Royal China

Royal China is a premium Chinese dining restaurant known for its authentic cuisine, refined hospitality and high standards of service.

We are seeking experienced, professional and service-oriented Restaurant Captains to join our team in Mumbai. The ideal candidate will have a strong background in premium dining, excellent leadership skills and a commitment to delivering exceptional guest experiences.

Key Responsibilities

• Supervise daily restaurant floor operations to ensure smooth and efficient service.
• Maintain high standards of guest service, hospitality and dining etiquette.
• Welcome guests, assist with seating and provide knowledgeable menu recommendations.
• Take accurate food and beverage orders and coordinate effectively with the kitchen.
• Supervise, guide and train stewards and service associates.
• Handle guest requests, feedback and complaints professionally.
• Ensure tables, service stations and dining areas are maintained to premium dining standards.
• Monitor staff grooming, hygiene and professional conduct.
• Ensure compliance with food safety, hygiene and restaurant operating procedures.
• Assist the Restaurant Manager with shift coordination, staff briefings and daily operations.
• Maintain excellent teamwork between front-of-house and kitchen teams.

Educational Qualifications

• Preferred: Formal training in hospitality or hotel management is an advantage.
• Minimum: Higher Secondary Certificate (12th Standard) with relevant professional restaurant experience.
• Additional hospitality or food safety certifications will be considered an advantage.

Professional Experience

• At least 1 year of experience as a Restaurant Captain or Senior Steward.
• Previous experience in a reputed fine-dining restaurant, premium restaurant group or five-star hotel.
• Experience with Chinese or Asian cuisine is preferred.

Essential Skills & Competencies

• Strong knowledge of formal table service, restaurant etiquette and food and beverage operations.
• Excellent verbal communication skills in English and Hindi.
• Strong leadership and team supervision skills.
• Ability to handle guest complaints and resolve service-related issues.
• Knowledge of menu ingredients, food allergens and basic food safety practices.
• Familiarity with restaurant POS systems and billing procedures.
• Excellent personal grooming, professional presentation and interpersonal skills.
• Ability to perform effectively in a fast-paced restaurant environment.
• Flexibility to work shifts, weekends and public holidays.

What We Offer

• Opportunity to work with an established premium dining brand.
• Professional and supportive working environment.
• Career development and growth opportunities.
• Competitive salary based on qualifications and experience.

Join Royal China and become part of a team committed to excellence in cuisine, service and hospitality.Role & responsibilities