Reservation Executive

Anand Vardhan Resort; India; On-site; INR 279,000 - 335,000; Full time

Benefits offered by this job

Food provided

Job summary

Anand Vardhan Resort in Delhi is seeking a Reservation Executive to handle hotel reservation enquiries, coordinate with Front Office and Sales, and manage direct OTA bookings.

The role requires good English and Hindi, plus strong WhatsApp, email, and computer skills, with a preference for PMS experience and reservations background.

Qualifications

• Hotel reservation/front-office experience preferred.
• Knowledge of PMS and OTAs preferred.
• Good English and Hindi communication.
• Strong WhatsApp, email and computer skills.
• Good sales and follow-up abilities.

Responsibilities

• Handle hotel reservation enquiries
• Manage calls, WhatsApp and email enquiries
• Prepare and share quotations
• Handle FIT, Group, Corporate and Travel Agent bookings
• Follow up enquiries until confirmation
• Coordinate with Front Office and Sales team
• Manage OTA/direct booking enquiries
• Maintain reservation and enquiry trackers
• Upsell rooms and meal packages
• Ensure accurate guest and booking information

Skills

English communication

Hindi communication

WhatsApp

Email

Computer skills

Sales and follow-up

Tools

PMS

OTAs

Job description

Reservation Executive

Location: Delhi

Industry: Hospitality / Hotels & Resorts

Employment: Full-Time

Key Responsibilities:

• Handle hotel reservation enquiries
• Manage calls, WhatsApp and email enquiries
• Prepare and share quotations
• Handle FIT, Group, Corporate and Travel Agent bookings
• Follow up enquiries until confirmation
• Coordinate with Front Office and Sales team
• Manage OTA/direct booking enquiries
• Maintain reservation and enquiry trackers
• Upsell rooms and meal packages
• Ensure accurate guest and booking information

Preferred Candidate:

Hotel reservation/front-office experience preferred

Knowledge of PMS and OTAs preferred

Good English & Hindi communication

Strong WhatsApp, email and computer skills

Good sales and follow-up

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Food provided

Work Location: In person