RELATIONSHIP OFFICER HOME LOANS

PeopleStrong; Bhongir; On-site; INR 250,000 - 400,000; Full time

Job summary

SULB Muthoot Fincorp seeks a field sales professional to acquire customers and grow micro LAP and gold-backed secured loans in the Bhongir area. You will identify micro markets, empanel referral partners, and drive lead generation through cold calls and daily sales activities.

Responsibilities include managing customer journeys, maintaining relationships with partners, and providing doorstep service while ensuring policy compliance and accurate loan processing.

Qualifications

• Find new micro markets and empanel referral partners.
• Generate leads in the assigned area.
• Cold calling to potential customer base.
• Daily sales calls as per plan.
• Nurture and develop relationships with referral partners.
• Manage customer journey through sales/championships.
• Provide doorstep service to customers.
• Act as bridge between customers and the branch.

Responsibilities

• Identify and empanel quality referral partners to scale micro LAP business.
• Drive end-to-end loan processing support for customers.
• Cross-sell insurance to loan customers for asset protection.
• Represent the organization in the market and build local presence.

Skills

Presentation skills

Relationship building

Stakeholder management

Process knowledge

Cross selling

Upselling

Business development

Communication skills

Local language

English

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers - at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English