Relationship Officer Gold Loan

AU SMALL FINANCE BANK; Maduranthakam; On-site; INR 250,000 - 420,000; Full time

Job summary

AU Small Finance Bank Limited invites applications for the role of Relationship Officer Gold Loan at our MADURANTHAKAM branch. You will engage customers, process gold loan operations, and ensure compliance with banking standards in a fast-paced branch environment.

The ideal candidate has 2–6 years of experience in Banking/Financial services, strong communication and analytical skills, and proficiency with MS Office and CRM tools.

Qualifications

• Banking products, regulatory norms, and recovery procedures are required knowledge.

Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.
• Support team initiatives, training, and reporting.

Skills

Communication

Analytical Thinking

Customer Orientation

Negotiation

Tools

MS Office

CRM tools

Job description

Group Company: AU Small Finance Bank Limited

Designation: Relationship Officer Gold Loan

Office Location: MADURANTHAKAM Maduranthakam

Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.

Primary Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.

Additional Responsibilities

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:


• Reporting Department:

Educational Qualifications Preferred

• Category:


• Field specialization:


• Degree:


• Academic score:


• Institution tier:

Required Work Experience

• Industry: Banking/Financial Services


• Role: Relationship Officer Gold Loan


• Years of experience: 2 to 6

Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence

Required Competencies: Communication, Analytical Thinking, Customer Orientation

Required Knowledge: Banking products, regulatory norms, recovery procedures

Required Skills: MS Office, CRM tools, negotiation

Required Abilities

• Physical: Normal office work


• Other: Problem-solving, multitasking

Work Environment Details: Branch/Field/Operations Office

Specific Requirements

• Travel: Yes


• Vehicle: Preferred


• Work Permit: NA

Other Details

• Pay Rate:


• Contract Types: Full-time


• Time Constraints: Standard banking hours


• Compliance Related: Adherence to RBI and internal policies


• Union Affiliation: