Relationship Officer Gold Loan

AU SMALL FINANCE BANK; Prakasam; On-site; INR 250,000 - 450,000; Full time

Job summary

AU Small Finance Bank Limited is seeking a Relationship Officer for Gold Loan operations in Vijayawada, Prakasam district. You will handle customer interactions, maintain operational efficiency, and ensure adherence to banking standards during gold loan processing.

The role requires 2 to 6 years of experience in banking/financial services, with proactive collaboration with the team and willingness to travel as needed.

Responsibilities

• Primary Responsibilities: Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.
• Additional Responsibilities: Support team initiatives, training, and reporting.

Skills

Communication

Customer Orientation

Problem-solving

Multitasking

Tools

MS Office

CRM tools

Negotiation

Job description

Group Company:

AU Small Finance Bank Limited

Designation:

Relationship Officer Gold Loan

Office Location:

BHAVANIPURAM VIJAYAWADA Vijayawada , Darsi Prakasam

Position description:

Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.

Primary Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.

Additional Responsibilities

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s

Required Training/s

Required Work Experience

• Industry: Banking/Financial Services
• Role: Relationship Officer Gold Loan
• Years of experience: 2 to 6

Key Performance Indicators:

Customer satisfaction, recovery rate, compliance adherence

Required Competencies:

Communication, Analytical Thinking, Customer Orientation

Required Knowledge:

Banking products, regulatory norms, recovery procedures

Required Skills:

MS Office, CRM tools, negotiation

Required Abilities

• Physical: Normal office work
• Other: Problem-solving, multitasking

Work Environment Details:

Branch/Field/Operations Office

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: NA

Other Details

• Pay Rate:
• Contract Types: Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation: