Relationship Officer Gold Loan

AU SMALL FINANCE BANK; Gurugram District; On-site; INR 300,000 - 600,000; Full time

Job summary

AU Small Finance Bank Limited invites applications for the role of Relationship Officer Gold Loan. The position involves managing customer interactions and ensuring smooth operational workflows at the branch/field operations site.

The ideal candidate will have 2 to 6 years of experience in banking, with knowledge of gold loan products, regulatory norms, and recovery procedures. Travel to branches/field sites may be required.

Qualifications

• Industry: Banking/Financial Services
• Role: Relationship Officer Gold Loan
• Years of experience: 2 to 6

Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.
• Support team initiatives, training, and reporting.

Job description

Group Company:

AU Small Finance Bank Limited

Designation:

Relationship Officer Gold Loan

Office Location:

Position description:

Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.

Primary Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.

Additional Responsibilities

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s

Required Training/s:

Required Work Experience

• Industry: Banking/Financial Services
• Role: Relationship Officer Gold Loan
• Years of experience: 2 to 6

Key Performance Indicators:

Customer satisfaction, recovery rate, compliance adherence

Required Competencies:

Communication, Analytical Thinking, Customer Orientation

Required Knowledge:

Banking products, regulatory norms, recovery procedures

Required Skills:

MS Office, CRM tools, negotiation

Required Abilities

• Physical: Normal office work
• Other: Problem-solving, multitasking

Work Environment Details:

Branch/Field/Operations Office

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: NA

Other Details

• Pay Rate:
• Contract Types: Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation: