Relationship Officer Gold Loan

AU SMALL FINANCE BANK; Anekal; On-site; INR 480,000 - 600,000; Full time

Job summary

AU Small Finance Bank invites applications for a Relationship Officer - Gold Loan at Harapanahalli, Karnataka. The role focuses on managing gold loan relationships, customer interactions, and ensuring compliance with banking standards.

The ideal candidate has 2-6 years of experience in Banking/Financial Services, excellent communication and negotiation skills, and the ability to travel as required within the branch network.

Qualifications

• Industry experience in Banking/Financial Services.
• Role focused on Relationship Officer for Gold Loans.
• Experience range of 2–6 years.

Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.
• Support team initiatives, training, and reporting.

Skills

MS Office

CRM tools

Negotiation

Job description

Group Company: AU Small Finance Bank Limited
Designation: Relationship Officer Gold Loan
Office Location: HARAPANAHALLI Harapanahalli
Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.

Primary Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.

Additional Responsibilities

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s

Required Training/s

Required Work Experience

• Industry: Banking/Financial Services
• Role: Relationship Officer Gold Loan
• Years of experience: 2 to 6

Key Performance Indicators

Customer satisfaction, recovery rate, compliance adherence

Required Competencies

Communication, Analytical Thinking, Customer Orientation

Required Knowledge

Banking products, regulatory norms, recovery procedures

Required Skills

MS Office, CRM tools, negotiation

Required Abilities

• Physical: Normal office work
• Other: Problem-solving, multitasking

Work Environment Details

Branch/Field/Operations Office

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: NA

Other Details

• Pay Rate:
• Contract Types: Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation: