Relationship Officer Gold Loan

AU SMALL FINANCE BANK; NTR; On-site; INR 300,000 - 540,000; Full time

Job summary

AU Small Finance Bank Limited seeks a Relationship Officer Gold Loan to manage customer interactions and gold loan operations at the Nandigama branch in Andhra Pradesh, ensuring efficient processes and compliance with banking standards.

You will handle core responsibilities related to gold loan operations, contribute to team initiatives, and support reporting, while maintaining RBI and internal policy adherence in a branch/field operations setting.

Qualifications

• Banking knowledge of products, regulatory norms, and recovery procedures.
• Ability to communicate effectively and think analytically.
• Experience in customer-centric banking operations.

Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.
• Support team initiatives, training, and reporting.

Skills

Communication

Analytical Thinking

Customer Orientation

MS Office

Tools

CRM tools

Job description

Job Description:

Group Company: AU Small Finance Bank Limited

Designation: Relationship Officer Gold Loan

Office Location: Nandigama Nandigama

Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.

Primary Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.

Additional Responsibilities

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Work Experience

• Industry: Banking/Financial Services
• Role: Relationship Officer Gold Loan
• Years of experience: 2 to 6

Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence

Required Competencies: Communication, Analytical Thinking, Customer Orientation

Required Knowledge: Banking products, regulatory norms, recovery procedures

Required Skills: MS Office, CRM tools, negotiation

Required Abilities

• Physical: Normal office work
• Other: Problem-solving, multitasking

Work Environment Details: Branch/Field/Operations Office

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: NA

Other Details

• Pay Rate:
• Contract Types: Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation:

Requirements: