Relationship Officer Gold Loan

AU SMALL FINANCE BANK; Malavalli; On-site; INR 300,000 - 600,000; Full time

Job summary

AU Small Finance Bank Limited, Group Company, invites applications for a Relationship Officer Gold Loan at MALAVALLI. The role focuses on managing gold loan relations, customer interactions, and ensuring banking standards compliance.

Responsibilities include supporting team initiatives, training, and reporting, with travel as needed to branches and field sites. Prior banking experience is advantageous.

Qualifications

• Banking/Financial Services experience preferred.
• Relationship Officer for Gold Loan with customer focus.
• Knowledge of regulatory norms and recovery procedures.

Responsibilities

• Manage relationship officer for gold loan, customer interaction and operations.
• Support team initiatives, training and reporting.

Skills

Communication

Analytical Thinking

Customer Orientation

Negotiation

Tools

MS Office

CRM tools

Job description

Group Company: AU Small Finance Bank Limited

Designation: Relationship Officer Gold Loan

Office Location: MALAVALLI Malavalli

Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.

Primary Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.

Additional Responsibilities

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Work Experience

• Industry: Banking/Financial Services
• Role: Relationship Officer Gold Loan
• Years of experience: 2 to 6

Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence

Required Competencies: Communication, Analytical Thinking, Customer Orientation

Required Knowledge: Banking products, regulatory norms, recovery procedures

Required Skills: MS Office, CRM tools, negotiation

Required Abilities

• Physical: Normal office work
• Other: Problem-solving, multitasking

Work Environment Details: Branch/Field/Operations Office

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: NA

Other Details

• Pay Rate:
• Contract Types: Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation: