RELATIONSHIP OFFICER

Muthoot Fincorp

Vikarabad

On-site

INR 350,000 - 600,000

Full time

14 days+

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Job summary

Muthoot Fincorp Ltd. in Telangana is seeking a proactive Business Development/Sales professional to drive customer acquisition, build a referral partner network, and nurture relationships for Micro LAP and Gold-backed loans.

You will manage end-to-end loan support, provide doorstep service, and act as the face of the company in the assigned area. You will engage in cold calling, daily sales calls, and partner activation while aligning with branch goals and policies.

Qualifications

  • Strong presentation skills.
  • Relationship Building & Stake holder Management.
  • Process Knowledge/ Orientation.
  • Cross Selling / Upselling Skills.
  • Business Development.
  • Communication Skills - Proficiency in local language and English.

Responsibilities

  • Deliver on Customer Acquisition through business development.
  • To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna).
  • Work in the Area assigned by the Branch Business Manager and generate leads.
  • Cold Calling to the potential customer base to generate business.
  • Daily Sales Calls as per the Plan submitted to BBM.
  • To find, nurture and develop excellent relationship with the Referral Partners / Connectors.
  • Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business.
  • To give doorstep service to customers - at their residence or office.
  • To learn the Organization's policies, and source files as per the policy.
  • To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
  • To Support the Customers in terms of end -to- end loan processing.
  • To act as the Bridge between Customers and the Branch
  • To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
  • To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
  • To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Skills

Presentation skills
Stakeholder management
Process knowledge
Cross selling
Business development
Communication (local + English)

Job description

Deliver on Customer Acquisition through business development

  • To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
  • Work in the Area assigned by the Branch Business Manager and generate leads
  • Cold Calling to the potential customer base to generate business
  • Daily Sales Calls as per the Plan submitted to BBM
  • To find, nurture and develop excellent relationship with the Referral Partners / Connectors
  • Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
  • To give doorstep service to customers - at their residence or office.
  • To learn the Organization's policies, and source files as per the policy.
  • To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
  • To Support the Customers in terms of end -to- end loan processing.
  • To act as the Bridge between Customers and the Branch
  • To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
  • To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
  • To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.
Knowledge, Skills & Attributes
  • Strong presentation skills
  • Relationship Building & Stake holder Management
  • Process Knowledge/ Orientation
  • Cross Selling / Upselling Skills
  • Business Development
  • Communication Skills - Proficiency in local language and English
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