RELATIONSHIP OFFICER

Muthoot Fincorp Ltd.; Gowrigudem; Presencial; INR 300 000 - 540 000; Tempo integral

Resumo da oferta

Muthoot Fincorp Ltd. seeks dynamic field sales professional to drive customer acquisition and build a strong referral network across micro markets. You will manage end-to-end loan processing support, nurture partners, and actively cross-sell insurance to loan customers.

Responsibilities include market expansion, daily outreach, doorstep customer service, and acting as the company’s local face in the assigned area, while aligning with BBM directives and organizational policies.

Qualificações

• Strong presentation and communication skills.
• Relationship building and stakeholder management abilities.
• Process knowledge and orientation.
• Cross selling and upselling capabilities.
• Business development skills.
• Proficiency in local language and English.

Responsabilidades

• Find new micro markets and empanel high-quality referral partners to scale Micro LAP and gold-backed loans.
• Work in the area assigned by the Branch Business Manager and generate leads.
• Cold call the potential customer base to generate business.
• Make daily sales calls as per the plan submitted to BBM.
• Nurture and develop relationships with referral partners/connectors.
• Activate referral partners for new business and manage the customer journey.
• Provide doorstep service to customers – at residence or office.
• Learn the organization’s policies and source files as per policy.
• Act as eyes and ears of the organization for new opportunities and share them with the Branch Business Manager.
• Support customers in terms of end-to-end loan processing.
• Bridge between customers and the branch.
• Be responsible for soft bucket collections, early mortality and 12 MOB fresh sourcing.
• Cross-sell insurance effectively to loan customers to safeguard property, health and life.
• Be the face of SULB Muthoot Fincorp for the area assigned for working.

Conhecimentos

Presentation skills

Relationship building

Stakeholder management

Process knowledge

Cross selling

Communication skills

Descrição da oferta de emprego

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English