RELATIONSHIP OFFICER

Muthoot Fincorp Ltd.; Khammam; On-site; INR 167,000 - 301,000; Full time

Job summary

Muthoot Fincorp Ltd. in India seeks a Field Sales Executive to drive customer acquisition and identify micro markets with strong referral networks. You will manage leads, cold call prospects, and conduct daily sales activities to grow Micro LAP and gold-backed loan portfolios.

You will also nurture partnerships, assist in end-to-end loan processing, and cross-sell insurance to secured customers. The role requires relationship building, excellent communication, and the ability to operate across

Qualifications

• Strong presentation skills.
• Relationship Building & Stake holder Management.
• Process Knowledge/ Orientation.
• Cross Selling / Upselling Skills.
• Business Development.
• Communication Skills – Proficiency in local language and English.

Responsibilities

• Deliver on Customer Acquisition through business development.
• Find new micro markets and empanel referral partners to scale up Micro LAP and Gold backed secured business loans.
• Work in the area assigned and generate leads.
• Cold calling to potential customer base to generate business.
• Daily sales calls as per Plan submitted to BBM.
• Nurture and develop relationships with Referral Partners / Connectors.
• Manage customer journey through sales, process and product championship; activate referral partners for new business.
• Provide doorstep service to customers at residence or office.
• Learn organization policies and source files as per policy.
• Act as Eyes & Ears of the Organization in the market for new opportunities and share them with Branch Business Manager.
• Support customers in end-to-end loan processing.
• Bridge between customers and the Branch.
• Responsible for soft bucket collections, early mortality and 12 MOB fresh sourcing.
• Cross sell insurance to loan customers to safeguard property, health & life.
• Be the face of SULB Muthoot Fincorp for the assigned area.

Skills

Presentation skills

Relationship management

Process knowledge

Cross selling

Business development

Communication skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English